Zipper Release Notes
We ship improvements every couple of weeks — new booking tools, smoother payments, marketing features, website blocks, and more. Here’s everything new, in plain English.
2026
Two-way Google Calendar sync, self-service memberships, and one-click onboarding
Your calendar now syncs both ways with Google, members can pause and cancel on their own, and brand-new studios can be built in a single step. Plus coupons, smarter automations, and a faster Zippy assistant.
- Two-way Google Calendar sync for classes and appointments
- Members can pause, cancel, and manage their own plans
- Build a whole new studio site in one click from your existing website
Zippy gets to work: an AI front desk, an inbox copilot, and daily digests
Meet Zippy's biggest upgrade yet — a round-the-clock AI front desk for your website, an inbox copilot that drafts your replies, and daily digests with a built-in to-do list. Plus failed-payment alerts and smarter automations.
- An AI Front Desk that answers your website visitors, members, and staff
- An inbox copilot that drafts your replies and suggests next steps
- Daily and weekly Zippy digests with a built-in to-do list
Automations reimagined, phone calls in your inbox, and a more capable Zippy
We rebuilt automations from the ground up, brought phone calls into your inbox, and taught Zippy to take action for you. Plus a redesigned Payment Collector, more flexible recurring scheduling, and a refreshed calendar.
- A completely overhauled automation system with new triggers, conditions, and analytics
- Phone calls now live right in your inbox
- Smarter, more flexible recurring appointments and class registrations
Pick your spot, stream on demand, and a fresh new look
Members can now reserve a specific spot in the room, stream your classes on demand, and progress through belt and rank levels — all inside a refreshed, easier-to-navigate Zipper. Plus flexible membership credits, side-by-side location reports, and one-click payments.
- Spot Booking — let members reserve a specific bike, mat, or station
- A video-on-demand library for streaming your classes anytime
- A refreshed look with a new sidebar
Know your numbers: retention analytics, a unified inbox, and one-tap booking
A wave of new reports reveals who's coming back, who's drifting away, and where your revenue really comes from. Plus a unified inbox for texts and social messages, one place to book classes and events, and scheduled membership pauses.
- A whole new suite of retention, revenue, and conversion reports
- Spot churning and inactive clients before they're gone
- A unified inbox for text, Facebook, and Instagram messages
Class packs that refill themselves, cash at checkout, and spotting clients before they drift away
Class packs can now top themselves up automatically, you can take cash right at checkout, and a new Lapsed Customers report shows who's gone quiet. Plus form requests by text and time-zone-aware scheduling.
- Class packs that automatically refill when they run low
- Take cash payments right at the point of sale
- New Lapsed Customers report
No-show protection, a new Families view, and AI-powered website migration
Charge for no-shows automatically, manage whole households in a new Families view, and let AI rebuild your old website's redirects. Plus birthday automations, in-app branding, and a much faster way to schedule classes.
- Automatic no-show fees
- A new Families view for managing households
- AI sets up redirects from your old website
Redesigned class scheduling, a faster check-in kiosk, and instant sub coverage
Setting up class times is faster and more flexible, your check-in kiosk is simpler for clients, and open shifts now fill instantly. Plus card-fee pass-through, richer customer profiles, and saved booking links.
- Redesigned, more flexible class scheduling
- Simpler, faster check-in kiosk
- Open shifts fill instantly — no approval step
Zipper 6.0: a seamless new checkout, AI-built classes, and a modernized website editor
Our biggest release yet. Clients now check out without ever leaving Zipper, you can build classes and events from plain text with AI, and the website editor gets a modern makeover — plus smarter waitlists, a newsletter wizard, and a supercharged search.
- A brand-new checkout, built right into Zipper
- Create classes, events, and programs from plain text with AI
- A modernized, drag-and-drop website editor
Gift cards, in-person payments, and a fresh look for forms and events
Sell digital gift cards, take tap-and-chip payments at your front desk, and enjoy redesigned forms and event pages — plus a community bulletin board, smarter AI data import, and faster front-desk tools.
- Sell and redeem digital gift cards
- Take in-person card payments with Stripe card readers
- Redesigned form editor and event pages
Book now, pay later, multi-day events, and keeping more of every sale
Let clients reserve now and settle up later, run workshops and retreats that span several days, and optionally pass card-processing fees along so you keep more of what you earn.
- Book now, pay later for appointments
- Multi-day events for workshops and retreats
- Optionally pass card-processing fees to customers
Virtual classes, intro offers, and a warmer welcome for families and new studios
Run classes online, launch one-time intro offers, and give families and guests a smoother experience — plus a new scrolling website hero, a fresh Help Center, and easier setup for brand-new studios.
- Run classes online with the new virtual class option
- Intro offers — products each client can buy only once
- Rebuilt family and guest support
2025
New dashboards, family-friendly payments, and a website chat widget
Redesigned owner and manager dashboards, a live chat widget for your website, and family accounts that let kids share a parent's credits and payment method. Plus account credit balances and easier event sign-ups.
- Redesigned owner and manager dashboards
- A live chat widget for your website
- Kids can use a parent's credits and payment method
Push notifications and flexible cancellation windows
Reach clients instantly with push notifications in your customer app, and set a cancellation cutoff window that fits your studio's policy.
- Push notifications in your customer app
- Set a cancellation cutoff window
Late-cancel fees, sales tax, and easier payment collection
Charge late-cancellation fees, collect sales tax at checkout, chase down outstanding balances with the Payments Collector, and find any client by phone number.
- Charge late-cancellation fees on classes and appointments
- Collect sales tax at checkout
- A Payments Collector for outstanding balances
Text your clients, longer membership plans, and a faster CRM
Send SMS text messages to your clients, pull up a client's details in a quick side panel, offer six-month plans, and run a more powerful, exportable staff report.
- Send SMS text messages to your clients
- A quick customer info side panel
- Six-month membership plans
Clearer payments, smarter class rules, and tidier memberships
Preview invoices before you send them, require a tag to register for a class, see paid and unpaid status at a glance, and keep your membership lists clean. Plus clearer cancellation messaging.
- Preview invoices before you send them
- Require a tag to register for a class
- See paid and unpaid status on appointments
Better waitlists, an instructor dashboard, and automations that do more
Class waitlists got smarter, instructors get their own dashboard with clock in and out, and your automations can now create customers and trigger off appointment types. Plus new customer reports and a redesigned forms area.
- Automations can now create customers and trigger off appointment types
- Improved class waitlists
- A dedicated instructor dashboard with clock in and out
Recurring appointments, built-in time tracking, and a smarter calendar
Set up repeating appointments once, track your team's hours with clock in and out, bill memberships quarterly, and color-code your calendar. Plus richer client records and a redesigned timeslot setup.
- Recurring appointments you set up once
- Built-in staff time tracking with clock in and out
- Quarterly billing for memberships
Embed your schedule anywhere, plus a faster point-of-sale
Embed your scheduling page on any website, ring up multiple products at once, manage saved payment methods, and keep clients in the loop with event-change emails.
- Embed your scheduling page on any website
- Ring up multiple products at once at point-of-sale
- Manage saved payment methods
Self-service kiosk mode and simpler, unified billing
A full kiosk mode for check-in and self-registration, pay-after appointments, a unified billing system, and a sortable, filterable product list.
- Full kiosk mode for check-in and self-registration
- Let clients book now and pay afterward
- A unified billing system for clearer payments
Classes, rebuilt from the ground up
A completely rebuilt classes experience, instant global search across your whole dashboard, color-coded calendars, easy instructor substitutions, and smarter class booking and payments.
- A completely rebuilt classes experience
- Global search across your entire dashboard
- Color-code your calendar by location or event type
Tighter booking controls and clearer money reports
Smart safeguards that prevent booking and payment mistakes, more flexible class credits, and reports that show exactly what's been paid — and by which method.
- Add a new client without leaving the booking screen
- Warnings that prevent overbooking and missed payments
- New unpaid appointments and events report
Fewer no-shows, faster checkout, and a fresh look for client profiles
Automatic class and appointment reminders, QR codes with guest checkout, a self check-in kiosk, redesigned client profiles, and a batch of new reports.
- Automatic reminder emails before classes and appointments
- QR codes and a guest checkout for walk-ins
- Self check-in kiosk on any tablet
Flexible credits, smarter scheduling, and automations that do the follow-up for you
Refund classes as account credits, reorder your waitlist, and let new automations handle billing reminders and first-visit follow-ups — plus visual charts on your reports and a smoother booking experience.
- Refund a class as a credit instead of cash
- New automations for billing reminders and first-visit follow-ups
- Visual charts on your Revenue and other reports
Branded emails, a refreshed app, and powerful scheduling tools
Send beautiful branded emails from your own domain, give members a refreshed app experience, and run your schedule with smarter cloning, waitlists, and automatic refunds.
- Branded marketing emails sent from your own domain
- A refreshed customer app experience
- Smarter class cloning and series tools
Switching to Zipper just got easy
Bring your existing memberships and discounts with you, schedule future start dates, bulk-update customer info, and add forms to even more pages.
- Bring your existing memberships and discounts with you
- Schedule subscriptions to start on a future date
- Bulk-update customer information in one go
Know your numbers — a brand-new reporting suite
A full set of new financial and membership reports, plus Stripe customer imports, more flexible billing, and finer control over what your staff can see.
- A full suite of new financial and membership reports
- Import your customers straight from Stripe
- Fine-grained staff permissions
Multi-location scheduling, new website themes, and smarter forms
Run more than one location with location-aware booking, dress up your site with new themes and templates, and route form submissions exactly where you want them.
- Run multiple locations with location-aware booking
- New website themes, fonts, and page templates
- Send form submissions to multiple people
A bigger, bolder website builder
Build beautiful pages faster with a new pattern library, fresh design blocks, draft history, easier media management, and more flexible ways to connect your domain.
- A pattern library of ready-made section layouts
- Fresh design blocks for galleries, stats, and more
- Draft history so you can safely undo big changes
One calendar to rule them all, plus a smarter website editor
Your whole schedule now lives in a single, unified calendar, and editing your website is faster with click-to-edit, location-aware service pages, and refreshed design blocks.
- A single, unified calendar for everything you schedule
- Click any part of your website to edit it in place
- Service pages that know your locations
Take charge of your reputation — reply to Google reviews and send sharper emails
Respond to your Google reviews without ever leaving Zipper, request reviews from a whole list of customers at once, and write marketing emails in a cleaner, redesigned editor.
- Respond to Google reviews right from your dashboard
- Request reviews from several customers at once
- A redesigned email composer
A redesigned booking experience and a smarter marketing assistant
Booking and scheduling get a fresh new look, your marketing assistant gains new campaign types, and you can approve posts and manage packages right from your phone.
- Redesigned booking and scheduling experience
- New campaign types in your marketing assistant
- Approve social posts from your phone
A huge new library of social post designs, plus bulk setup and faster scheduling
Choose from dozens of fresh social post designs, import your services and clients from Jobber, set up services and products in bulk, and manage your calendar in fewer clicks.
- Dozens of new social post designs
- Jobber integration
- Bulk-create services and products
Get found on Google — and make your customer app your own
A milestone release: track your search rankings, customize what clients see in your app, organize contacts with tags, automatically welcome new customers with a class pass, and keep open spots private.
- Track your SEO keyword rankings
- Customize your customer app dashboard
- Organize contacts with a new tags manager
2024
A faster, smarter website builder
Find the perfect photo and font faster, edit forms right where you're working, reuse page content to build new pages, and call or text new leads in a single tap.
- Curated recommended image library
- Search your fonts in the builder
- One-tap call or text from lead emails
AI that builds your web pages for you
Let AI design new pages and turn one page into another, import your images in bulk, reply straight to new leads, and stay ahead of social-media disconnections.
- AI that designs full pages for you
- Create a new page from an existing one
- Bulk image importer
Video on your website, smoother invitations, and a tidier calendar
Add video backgrounds and uploads to your site, give your images proper alt text, drop in custom header code, send cleaner product invitations, and clear blocked time off your calendar.
- Video uploads and video backgrounds for your website
- A smoother product-invitation experience
- Alt text for your website images
A richer website builder: new layouts, custom fonts, and your services online
Build a more striking website with a full-screen image gallery, fresh layout blocks, and your own custom fonts — plus put your services online and tidy up your client list.
- Full-screen image gallery for your website
- Fresh layout blocks and a bolder call-to-action style
- Premium custom fonts from Adobe Fonts
Plan full social campaigns with AI and keep building beautiful pages
A new social campaigns copilot, even more website design blocks, form-response exports, after-purchase redirects, and live help right at checkout.
- New AI social campaigns copilot
- More website blocks: hero, footer, map, product cards, and more
- Export your form responses
A bigger design toolkit, deeper scheduling control, and your first analytics
Dozens of new website design blocks, the ability to block off time and shorten booking intervals, brand-new class and appointment analytics, and AI-written service descriptions.
- Dozens of new website design blocks and layouts
- Block off time and set shorter booking intervals
- New class and appointment analytics
Eye-catching social posts and a consistent brand everywhere
New social post types, a global theme editor, and matching branding across your website and customer app — plus smoother setup for multi-location studios.
- New social post types, from before-and-afters to review spotlights
- Global theme editor for site-wide colors and fonts
- Your branding now carries into the customer app
Built for families and multi-provider studios
Parents can book and buy for their kids, admins can manage every provider's calendar, and an upgraded marketing copilot helps you reach more clients.
- Parents can register and pay for their children
- Admins can manage every provider's schedule
- Upgraded marketing copilot
Sell more flexibly and build richer pages
Track plans and passes sold outside Zipper, charge products to clients and guests, and add custom HTML, animations, and booking blocks to your website.
- Track memberships and passes sold outside Zipper
- Charge a product to any client or guest
- New custom-HTML and booking blocks for your website
Smarter scheduling, bulk booking, and new ways to show off your studio online
Cancel a whole class series at once, set booking cutoffs, create appointments in bulk, and add fresh blocks and photos to your website.
- Cancel an entire recurring class series in one step
- Set a cutoff so clients can't book at the last minute
- Create appointments in bulk
Richer website pages, a cleaner dashboard, and easier client imports
Add YouTube and Loom videos to your site, get around faster with a redesigned dashboard, and bring your whole client list in from a spreadsheet in a few clicks.
- Embed YouTube and Loom videos right on your website
- Redesigned dashboard home screen
- Import your clients straight from a spreadsheet file
Bring your customers with you, manage family accounts, and flexible recurring classes
Import your existing customer list in minutes, let parents and guardians manage accounts for their family, and set up recurring classes across multiple days and times.
- Import your existing customers in minutes
- Parents and guardians can manage family accounts
- Recurring classes across multiple days and times
Class waitlists, no-show tracking, and easier ways to sell
Fill every class with waitlists and no-show tracking, grow your list with lead magnets and form templates, and sell more easily with free products and simpler charging.
- Waitlists for full classes, with automatic credit refunds
- Track no-shows and follow up
- Capture emails with lead magnets
A rebuilt website builder, a media library, and a fresher CRM
Your website builder gets a top-to-bottom redesign with new sections, full design control, video backgrounds, and reusable layouts — plus a new media library and a cleaner customer management experience.
- A completely rebuilt, easier website builder
- A new media library for images, video, and documents
- Full control over fonts, colors, spacing, and layout
A beautiful new Zipper, flexible class credits, and a smoother start
Zipper gets a completely redesigned dashboard and a guided setup for new studios, plus flexible class credits, custom customer fields, and clearer instructor reports.
- A completely redesigned, easier-to-use dashboard
- Guided step-by-step setup for new studios
- Flexible class credits that replace punch cards
Turn more leads into members: text them, track them, follow up automatically
A major update for winning new business — text your prospects, see exactly what they browsed on your site, and let Zipper follow up the moment a lead goes quiet.
- Text your leads directly from Zipper
- See which pages each lead browsed before you reach out
- Automatic follow-up when a lead stalls
Win more leads, pay your team, and put your marketing on autopilot
A new visual board to track every prospect, tools to manage and pay your instructors, and a smarter marketing engine that schedules your content and posts to social for you.
- A visual board to track every lead from inquiry to member
- Add team members, set their pay rates, and see what each earns
- Plan and schedule your social posts and blog content
Plan your social posts, pull in your schedule, and a tidier content library
Map out your social posts on a calendar, archive and reuse content, display your class schedule via Mindbody, and set up your Google Business Profile faster.
- Plan your social posts on a content calendar
- Show your class schedule on your site via Mindbody
- Download images and copy captions in one tap
Manage your Google Business Profile and show real reviews on your site
A new Business Profile tool brings your Google listing and reviews into Zipper, your testimonial block can pull in real customer reviews automatically, and getting your website set up is smoother than ever.
- Manage your Google Business Profile inside Zipper
- Show real customer reviews on your website automatically
- A smoother, guided website setup
Review requests, class packs that last, and a much better website builder
Ask happy customers for a review in one click, give class packs that never expire, set renewal reminders, and edit your website with undo/redo, mobile preview, and a redesigned page builder.
- Ask happy customers for a review in one click
- Undo/redo, mobile preview, and a redesigned page builder
- Class packs that never expire
Flexible billing, richer customer records, and a smoother site editor
Start subscriptions on a future date, waive startup fees, track custom details on every customer, and edit your website with a better image picker, full-screen editing, and refreshed analytics.
- Set a future start date for membership invitations
- Track custom details on every customer with custom fields
- Waive startup fees right from a membership invite
A more complete website, automatic receipts, and class packs at a glance
Add your phone number, Strava, and Google verification to your website, send receipts automatically after every purchase, and let members see their class-pack balance right from their dashboard.
- Class-pack balance visible on the customer dashboard
- Automatic receipt emails after every purchase
- Phone number, Strava, and Google verification for your website
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