Migration
Migrate to Zipper from any platform.
Migrate to Zipper from any platform.
Done in weeks, not months.
Switching studio management software shouldn’t be the most stressful project of your year. We’ve built migration playbooks for every major platform, and our team handles the work for you — members, memberships, credits, payment methods, upcoming bookings, the whole picture. You stay open. Your team keeps teaching. Your members barely notice.
Always covered
What we move from every platform
Regardless of where you’re coming from, we transfer the data that keeps your business running. The variable is stored payment methods — and that depends on your current payment processor.
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| Coming from | Payment processor | Typical timeline | Cards transfer? |
|---|---|---|---|
| Mindbody | Stripe | 3–5 weeks | Yes — Stripe PAN transfer |
| Glofox | Stripe | 2–3 weeks | Yes — Stripe PAN transfer |
| Momence | Stripe | 2 weeks | Yes — Stripe PAN transfer |
| WellnessLiving | Paragon (legacy) | 2–8 weeks | Depends on path |
| Pike13 | Celero (legacy) | 4–6 weeks | Mostly — some re-entry |
| Vagaro | Proprietary | 2 weeks | No — 60-second re-entry |
Why studios trust us
Two patterns hold across every migration
No business disruption
You keep operating on your existing system right up until your go-live date. We coordinate the cutover so there's no gap in service, no missed classes, and no broken bookings.
Real human ownership
A migration specialist owns your project end-to-end. You'll know exactly who to talk to, what's happening, and when. No tickets disappearing into a queue, no chatbots.
FAQ
Migration questions, answered
Can I switch from Mindbody to Zipper?
Yes — and your members won't need to re-enter their cards. Because Mindbody runs on Stripe, we transfer stored payment methods directly through a Stripe PAN data transfer. We also import your active members, family accounts, current memberships, credits, expiration dates, and upcoming bookings — clean. Most studios are fully live within 3–5 weeks. The main timing variable is Mindbody itself: they require a paid data export (~$500) that takes 2–3 weeks to deliver. Once it's in our hands, our import is fast.
Can I switch from WellnessLiving to Zipper?
Yes — and most studios are fully live in 2–3 weeks. We import your active members, family accounts, current memberships, credit packs, expiration dates, renewal dates, and upcoming bookings, and provide branded email templates that make the move feel professional to your clients. The wrinkle is the payment processor: WellnessLiving runs on Paragon, a legacy processor that's slow and expensive to coordinate with. We offer two paths. Path A (full payment transfer) keeps every stored card on file but takes 6–8+ weeks while we work through Paragon. Path B (clean restart) skips Paragon entirely and has members re-enter their card once on first login — and most of our WellnessLiving migrations choose Path B for the speed.
Can I switch from Glofox to Zipper?
Yes — Glofox migrations are some of the cleanest we do, and most studios are fully live in 2–3 weeks. Glofox runs on Stripe, so your members' stored payment methods transfer directly through a Stripe PAN data transfer with no card re-entry. We also import your members, family accounts, memberships, credit packs, expiration dates, renewal dates, and upcoming bookings. The only timing variable is Glofox's response on the PAN transfer request, which usually lands within 1–2 weeks.
Can I switch from Pike13 to Zipper?
Yes — and we'll handle the moving pieces for you. Your operational data (members, memberships, credit packs, renewal dates, family accounts, upcoming bookings) imports cleanly through Pike13's reports, and we send a branded 60-second re-entry invite to any member whose card data doesn't successfully transfer. The pace-setter here is the payment processor: Pike13 runs on Celero, a legacy processor that's slow to respond and tedious to coordinate with — but we know the playbook. Plan on 4–6 weeks total.
Can I switch from Vagaro to Zipper?
Yes — and it's actually one of the simplest migrations we do. Most studios are fully live in 2 weeks, and we typically see 90%+ card re-entry within the first week. We import your members, family accounts, memberships, credit packs, expiration dates, renewal dates, and upcoming bookings, then send branded migration emails that explain the move. The quirk: Vagaro uses its own proprietary payment processor and doesn't allow stored card data to transfer out, so every member re-enters their card once on first login (about 60 seconds). The upside is real, though — no third-party processors, no transfer fees, no waiting.
Can I switch from Momence to Zipper?
Yes — Momence migrations are some of the fastest we do, and most studios are fully live in about 2 weeks with no card re-entry. Because Momence runs on Stripe, your members' stored payment methods transfer directly through a Stripe PAN data transfer. We import your members, family accounts, memberships, credit packs, expiration dates, renewal dates, and upcoming bookings — and preserve renewal dates so recurring billing continues without interruption.
My platform isn't on this list. Can I still switch?
Yes. We support CSV imports with custom field mapping for any platform. You map your CSV columns to Zipper fields, review and edit import items before processing, and bulk create customer records. If you can export your data, we can bring it in.
Can I keep my historical subscription and visit data?
Yes. When we import subscriptions we preserve original start dates, subscription and payment history, and billing cycles. Class and session counts come over so customer milestones stay intact.
How hard is it to switch from my current software?
Easier than you'd expect — and you won't be doing it alone. We handle the technical heavy lifting: importing your member and lead lists, and transferring saved payment data directly from Stripe-based platforms so your clients don't have to re-enter their cards. You'll handle your account setup — building out your schedule, memberships, and studio settings — guided by a clear checklist, short videos, and a dedicated onboarding rep who's on every call. Most studios are fully live within 2–6 weeks, depending on your current platform.
Will my clients know I switched software?
We make the impact on your clients as minimal as possible. They'll get an email to claim their account on Zipper and a link to download your new app. Both will already have their membership, class pack, and future bookings loaded and waiting for them. If you're migrating from another system that uses Stripe as a payment processor, they won't even need to re-enter their credit card details. If you're using a different payment processor, they'll be asked to enter their card info to keep their membership going.
Am I locked into a contract?
Never. Your subscription is month-to-month — no annual contracts, no setup fees, no minimums, no cancellation fees. We earn your business every month, not by trapping you in fine print. If Zipper ever stops being worth it, you can leave anytime.
How long will my migration take?
It depends on your current platform and your current payment processor. Stripe-based platforms (Glofox, Momence) wrap in about 2 weeks. Mindbody takes 3–5 weeks because of their paid data export timeline. Pike13 takes 4–6 weeks because of Celero. WellnessLiving runs 2–3 weeks on the clean-restart path, or 6–8+ weeks if you want the full Paragon transfer. Vagaro is 2 weeks. We'll give you a concrete timeline before you commit.
Do I have to pause my business during the migration?
No. You keep operating on your current platform right up until your go-live date. We coordinate the cutover so there's no gap in service, no missed classes, and no broken bookings.
Will you handle the migration for me, or do I have to DIY it?
We handle it. A dedicated migration specialist owns your project end-to-end — you'll know exactly who to talk to, what's happening, and when. You'll handle your own account setup (schedule, memberships, studio settings), guided by a clear checklist, short videos, and an onboarding rep on every call. You won't be touching spreadsheets to move customer data.
What does the migration cost?
Migration is included with your Zipper subscription. The only out-of-pocket costs are any data extraction fees your current platform charges (Mindbody is ~$500; Glofox and Pike13 vary; Momence, WellnessLiving Path B, and Vagaro have no third-party transfer fees because we work around their processors).
What happens to my upcoming class and appointment bookings?
Every reservation on the books transfers. We pull a future bookings report from your current platform and load every upcoming class and appointment into Zipper. When members log in on day one, their full schedule is right there waiting.
Will recurring billing pick up where it left off?
Yes. We preserve renewal dates on every membership we import, so members aren't double-charged or charged on the wrong day. Their next billing cycle hits on the same date it would have on your old platform.
What if some of my members don't re-enter their card?
We provide branded email templates that make the ask feel professional, and we follow up with anyone who hasn't acted. Most studios see 90%+ completion within the first week. There's also a small upside: re-entry naturally separates engaged members from churned ones, which often saves studios money on ghost memberships they were paying processor fees on.
What does "go-live day" actually look like?
We coordinate a launch date with you, send your members a branded migration announcement with a link to claim their account and download your new branded app, and switch your booking flows over to Zipper. Your members log in and find their membership, credits, and upcoming bookings already loaded. You're operating on Zipper from that moment forward.
Ready to make the switch?
We’ve migrated studios from Mindbody, Momence, WellnessLiving, Vagaro, Glofox, Pike13 and more. If you’re on it, we’ve moved someone off it.