Pilates studio software built for privates, duets, and classes
Reformer class at 9. A private at 10. A duet at 11. Zipper runs all of it on one schedule — with the waitlist, the follow-up, and the instructor pay math handled.
Opening our first Pilates studio felt like a huge undertaking, but Zipper made the entire process feel simple and manageable from day one. We couldn’t have asked for a smoother experience.
Boutique fitness software wasn’t built for Pilates
You’ve felt it every time you try to squeeze your schedule into software designed for a room of 30 people. Boutique fitness is overwhelmingly class-based. Pilates isn’t. When half your revenue comes from privates and duets, you need software that handles appointment booking, waitlists, and instructor pay that changes by session type — not just classes with an "appointments" tab bolted on.
Most of our founding customers were Pilates studio owners like The CS Fit Pilates, and we built Zipper around how they actually run their days. Take a look at the features below. When we say built for Pilates studios, this is what we mean.
The billing flexibility you need
Hybrid memberships, family sharing, Flex Pack wallets and packages that work across everything.
- Sell unlimited reformer memberships that include two privates a month
- Sell 10-session packs that auto-renew on the last use — revenue without the chase
- Family accounts share one payment method, charge the same card once
- Sell Flex Pack wallets so clients can mix and match classes and privates
Marketing automations that keep you on top of things
Automate repetitive tasks so nothing slips through the cracks. Send emails and texts, create and assign tasks, create coupons and more.
- Convert more intro offers with sequences that skip anyone who already bought
- Bring clients back on their birthday — apply a free class credit automatically
- Reward loyalty at 10, 25, and 50 classes, tracked and credited without a spreadsheet
- Reach out to lapsed customers to start the conversation
The value of this platform is unbelievable. The customer support, ease of use, and product is unmatched to any other platform in the industry. I have used Mindbody, Glofox, MyBestStudio — this is NEXT LEVEL, a game changer for a studio owner.
A premium booking experience
- New clients buy an intro offer, sign a waiver, and book their first class in one checkout
- Guest passes are built into the booking flow, so a client can bring a friend
- Your logo, your colors, your domain, your app — no marketplace putting the studio down the street in front of your clients
- Embeddable website widgets for class, appointment, events and purchases that keep customers on your site
Zipper has been a total game changer for me as a small business owner and a single mom. Efficiency isn’t a luxury for me — it’s essential — and Zipper has truly made it possible to manage my business with clarity and ease.
A two-phase waitlist that fills every cancellation
- Phase one promotes in waitlist order — first in line, first in class
- Phase two flips to first-come, first-served before class starts, and you choose when the switch happens
- Clients get automatic SMS updates at every step, so nobody has to be watching their phone
Highly highly recommend Zipper! Extremely savvy AND responsive. Studio owners — when you’re ready to explore scheduling software, reach out!! I had consults with the other big name providers (Marianatek, Arketa, Mindbody, Momence) and Zipper was hands down the best decision.
More revenue, fewer tool subscriptions, less tech stress.
Zipper replaces your booking platform, email tool, website, and lead management — one subscription instead of five, and one place your team has to learn.
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Branded website
A customizable, fully branded website built to convert visitors into bookings — included in the platform. No separate tool, no agency retainer, no technical setup required.
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Spot booking
Let clients reserve a specific reformer, tower, or mat when they book. Lay the room out once and clients pick from live availability in your app.
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Branded mobile app
Your clients book, manage, and check in through an app that shows your brand only. No marketplace confusion or fees.
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Unified Inbox
Text, email or Instagram DM with clients from one central inbox in Zipper.
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Lead management built in
Every inquiry lands in one place. Automated follow-up sequences nurture leads from "interested" to "first class booked" without you needing to keep track of them all in your head.
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Cancellation and no-show rules
Late-cancel and no-show fees, automatically applied and customizable by membership or pricing type.
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Instructor pay rate flexibility
Set a custom pay structure per staff member — percentage splits, per-class rates, separate rates for privates — and Zipper does the math and the pay reports.
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AI assistance where you want it
Ask your studio’s data questions in plain English: which classes are underfilling, who hasn’t booked in three weeks, what your best-selling pack really earns.
One of the things I’ve appreciated most about working with Zipper is how genuinely collaborative and responsive their team has been. It’s rare to work with a software company that makes you feel like you have a real voice in the product, and that level of partnership has been incredibly valuable.
How Zipper Compares
| Feature | Zipper | Typical platform |
|---|---|---|
| Classes & appointments equally | ✓ | One or the other |
| Duet & semi-private bookings, native | ✓ | Workaround required |
| Family accounts with shared payment | ✓ | Rare |
| Auto-renewing packs for both classes and appointments | ✓ | Forced into membership workarounds |
| Two-phase waitlist that fills cancellations | ✓ | Manual or first-come only |
| Prerequisite tags | ✓ | Manual or not possible |
| Instructor pay calculated in-platform | ✓ | Export and do it in a spreadsheet |
| Branded mobile app included | ✓ | Expensive add-on |
| Marketing suite included | ✓ | Expensive add-on |
| Unified inbox (email, SMS, FB, IG) | ✓ | Separate tools |
| Real human support | ✓ | Chatbot mazes |
| Access all your data | ✓ | Locked in their dashboard |
All-in-one pricing means you get the tools you need to grow
Customer app, website and marketing suite included on every plan.
Billed annually
You teach every class on the schedule and you’re also the front desk.
- 1 admin seat, 2 instructor seats
- Unlimited clients
- 1% platform fee on payments
- Branded app, website builder and CRM
Billed annually
You have a team on the schedule and someone to help with admin.
- 3 admin seats, unlimited instructors
- Unlimited clients
- 0% platform fee on payments
- Custom-built website, payroll and sub management
Billed annually
You opened a second location, or you spend as much time on the numbers as you do teaching.
- Unlimited admin and instructor seats
- A second location included
- 0% platform fee on payments
- Advanced reporting, API access, priority support
Custom quote
Three or more locations, or a franchise system with owners under you.
- Three or more locations
- Franchise roll-up reporting
- 0% platform fee on payments
- Dedicated support team and SLA
Most studios save thousands a year by replacing four or five separate tools with Zipper.
Pilates studio management software FAQs
Will Zipper work for a studio that does both group classes and private sessions? What about duets?
Can I sell a membership that includes both classes and privates?
Can I offer auto-renewing packs that aren't memberships?
How do duet bookings work?
Can I restrict advanced classes to clients who've completed an intro series?
A client cancels at 6am. Does the spot actually get filled?
Can Zipper handle my instructor pay complexities?
I'm switching from another scheduling platform. How hard is the migration?
Will I have my own mobile app?
What kind of support will I get?
Do you offer family accounts for studios that work with parents and kids?
Zipper saved us! When we opened our Pilates studio, we quickly realized we needed more firepower. Zipper made the transition easy and has continued to level up every step of the way. Compared to the many systems we’ve used in the past, it’s been a total breath of fresh air.
See it for yourself
30 minutes, no pressure. We’ll walk you through how your Pilates studio would work on Zipper and answer any questions you have.
Book a Demo