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Pilates studio software built for privates, duets, and classes

Reformer class at 9. A private at 10. A duet at 11. Zipper runs all of it on one schedule — with the waitlist, the follow-up, and the instructor pay math handled.

  • Group, Private & Duet Bookings
  • Auto-Renewing Packs
  • Self-Filling Waitlists

Boutique fitness software wasn’t built for Pilates

You’ve felt it every time you try to squeeze your schedule into software designed for a room of 30 people. Boutique fitness is overwhelmingly class-based. Pilates isn’t. When half your revenue comes from privates and duets, you need software that handles appointment booking, waitlists, and instructor pay that changes by session type — not just classes with an "appointments" tab bolted on.

Most of our founding customers were Pilates studio owners like The CS Fit Pilates, and we built Zipper around how they actually run their days. Take a look at the features below. When we say built for Pilates studios, this is what we mean.

The billing flexibility you need

Hybrid memberships, family sharing, Flex Pack wallets and packages that work across everything.

  • Sell unlimited reformer memberships that include two privates a month
  • Sell 10-session packs that auto-renew on the last use — revenue without the chase
  • Family accounts share one payment method, charge the same card once
  • Sell Flex Pack wallets so clients can mix and match classes and privates

Marketing automations that keep you on top of things

Automate repetitive tasks so nothing slips through the cracks. Send emails and texts, create and assign tasks, create coupons and more.

  • Convert more intro offers with sequences that skip anyone who already bought
  • Bring clients back on their birthday — apply a free class credit automatically
  • Reward loyalty at 10, 25, and 50 classes, tracked and credited without a spreadsheet
  • Reach out to lapsed customers to start the conversation

A premium booking experience

  • New clients buy an intro offer, sign a waiver, and book their first class in one checkout
  • Guest passes are built into the booking flow, so a client can bring a friend
  • Your logo, your colors, your domain, your app — no marketplace putting the studio down the street in front of your clients
  • Embeddable website widgets for class, appointment, events and purchases that keep customers on your site

A two-phase waitlist that fills every cancellation

  • Phase one promotes in waitlist order — first in line, first in class
  • Phase two flips to first-come, first-served before class starts, and you choose when the switch happens
  • Clients get automatic SMS updates at every step, so nobody has to be watching their phone

More revenue, fewer tool subscriptions, less tech stress.

Zipper replaces your booking platform, email tool, website, and lead management — one subscription instead of five, and one place your team has to learn.

  • Branded website

    A customizable, fully branded website built to convert visitors into bookings — included in the platform. No separate tool, no agency retainer, no technical setup required.

  • Spot booking

    Let clients reserve a specific reformer, tower, or mat when they book. Lay the room out once and clients pick from live availability in your app.

  • Branded mobile app

    Your clients book, manage, and check in through an app that shows your brand only. No marketplace confusion or fees.

  • Unified Inbox

    Text, email or Instagram DM with clients from one central inbox in Zipper.

  • Lead management built in

    Every inquiry lands in one place. Automated follow-up sequences nurture leads from "interested" to "first class booked" without you needing to keep track of them all in your head.

  • Cancellation and no-show rules

    Late-cancel and no-show fees, automatically applied and customizable by membership or pricing type.

  • Instructor pay rate flexibility

    Set a custom pay structure per staff member — percentage splits, per-class rates, separate rates for privates — and Zipper does the math and the pay reports.

  • AI assistance where you want it

    Ask your studio’s data questions in plain English: which classes are underfilling, who hasn’t booked in three weeks, what your best-selling pack really earns.

How Zipper Compares

Feature Zipper Typical platform
Classes & appointments equally One or the other
Duet & semi-private bookings, native Workaround required
Family accounts with shared payment Rare
Auto-renewing packs for both classes and appointments Forced into membership workarounds
Two-phase waitlist that fills cancellations Manual or first-come only
Prerequisite tags Manual or not possible
Instructor pay calculated in-platform Export and do it in a spreadsheet
Branded mobile app included Expensive add-on
Marketing suite included Expensive add-on
Unified inbox (email, SMS, FB, IG) Separate tools
Real human support Chatbot mazes
Access all your data Locked in their dashboard

All-in-one pricing means you get the tools you need to grow

Customer app, website and marketing suite included on every plan.

Starter
$118 /mo

Billed annually

You teach every class on the schedule and you’re also the front desk.

  • 1 admin seat, 2 instructor seats
  • Unlimited clients
  • 1% platform fee on payments
  • Branded app, website builder and CRM
Growth
$424 /mo

Billed annually

You opened a second location, or you spend as much time on the numbers as you do teaching.

  • Unlimited admin and instructor seats
  • A second location included
  • 0% platform fee on payments
  • Advanced reporting, API access, priority support
Multi
Let’s talk

Custom quote

Three or more locations, or a franchise system with owners under you.

  • Three or more locations
  • Franchise roll-up reporting
  • 0% platform fee on payments
  • Dedicated support team and SLA

Most studios save thousands a year by replacing four or five separate tools with Zipper.

Pilates studio management software FAQs

Will Zipper work for a studio that does both group classes and private sessions? What about duets?
Yes. Zipper is Pilates studio management software that treats classes and appointments equally — neither is bolted on as an afterthought. You can run reformer classes, mat classes, privates, semi-privates, and duets from the same schedule, with one membership type that covers whichever combination you offer.
Can I sell a membership that includes both classes and privates?
Yes. You can build a single product that includes, say, eight reformer classes and two privates per month, with the exact mix you want. You can also stack — a member can have a recurring membership active alongside a separate pack for months when they need extra sessions.
Can I offer auto-renewing packs that aren't memberships?
Yes, and this is one of the things Pilates studios switch to Zipper for. You can sell an eight-pack or ten-pack that automatically reloads when the client uses it up — not on a fixed monthly cycle, but whenever they actually finish their sessions. It's configurable at the product level, so you can offer a one-time pack and a bottomless pack side by side and let clients choose. You set the expiration window and which classes or appointment types each pack is good for.
How do duet bookings work?
A client can book themselves and bring a guest, a family member on their account, or a registered partner — all from the same booking flow. Payment can come from one account, so semi-private clients don't each need their own card on file.
Can I restrict advanced classes to clients who've completed an intro series?
Yes. With prerequisite tags, you can set a class to only allow clients with a specific tag to book it. The tag can be applied automatically — for example, when a client completes three beginner classes or finishes their intro offer, they're tagged "advanced" and the upper-level reformer classes open up to them. No more newbies accidentally booking into the wrong level.
A client cancels at 6am. Does the spot actually get filled?
That’s what the two-phase waitlist is for. Phase one promotes the next client in waitlist order automatically and texts them. Phase two — at a cutoff you set, say two hours before class — opens the spot to everyone still waiting, first-come, first-served, so a late cancellation doesn’t leave a reformer empty. No more sending texts out manually to try to fill a last-minute opening.
Can Zipper handle my instructor pay complexities?
Yes. Set a pay structure per staff member — a percentage split, a flat per-class rate, a different rate for privates and duets — and Zipper calculates what each instructor earned and produces the pay report. Sub coverage and last-minute swaps are recorded in the schedule, so the person who actually taught is the person who gets paid.
I'm switching from another scheduling platform. How hard is the migration?
We handle the heavy lifting. Your customers will all be moved over as well as their visit count, current membership or pack details. Credit card info can also be transferred from most platforms, so all your customers need to do is accept an invite to their new account and re-set their password.
Will I have my own mobile app?
Yes. Your clients get a fully branded app — your logo, your colors, your fonts — that lives on their phone and is ready to use immediately. Your staff side is fully mobile-optimized too, so you can manage the schedule, check clients in, and run the desk from a phone or iPad just as easily as from a laptop.
What kind of support will I get?
A real human who knows your account. You won't bounce through fifteen chatbot prompts to reach someone. We're a small, hands-on team available by email (on all plans) or text (on our higher plans).
Do you offer family accounts for studios that work with parents and kids?
Yes. Family accounts share a single payment method, so a parent can book and pay for their kids' sessions from one place — one card, several clients, no duplicate accounts to reconcile later.

See it for yourself

30 minutes, no pressure. We’ll walk you through how your Pilates studio would work on Zipper and answer any questions you have.

Book a Demo