Privacy Policy

Thank you for choosing to be part of our community at Zipper Athletics Inc ("Zipper," "Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us at info@joinzipper.com.

When you visit our website https://www.joinzipper.com and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website (https://www.joinzipper.com) and/or any related services, sales, marketing, or events (referred to collectively as the "Services"). Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. What Information Do We Collect?

In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, payment information, and, where applicable, date of birth.

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect can include the following:

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Age and Date of Birth. Where required for account registration, age gating, or access to age-appropriate features, we may collect your date of birth. For adult users, this information is collected solely to verify eligibility and is treated as personally identifiable information. For users who are minors (under 18), date of birth may be collected with verified parental or guardian consent as described in Section 8. Date of birth is not used for marketing purposes and is not sold or shared with third parties except as necessary to provide the Services or as required by law. You may request deletion of your date of birth by contacting us at privacy@joinzipper.com.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How Do We Use Your Information?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time (see Section 9 below).

To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

3. Will Your Information Be Shared With Anyone?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share data based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. Unless described in this Policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Who Will Your Information Be Shared With?

In Short: We only share information with the following third parties.

Data Backup and Security: Google

Web and Mobile Analytics: Google Analytics

5. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy found at /documents/cookies.

6. Is Your Information Transferred Internationally?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States and in the European Union. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in our facilities and by those third parties with whom we may share your personal information, in the US and other countries.

If you are a resident in the European Economic Area, then some countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law. Our Data Processing Addendum can be found at https://www.joinzipper.com/data_processing_addendum.pdf.

7. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than 2 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age. Where a minor uses the Services with parental consent, we collect only the minimum data necessary and treat date of birth and related data as sensitive personal information.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at privacy@joinzipper.com.

Children Under 13 — COPPA. The Services are not directed to children under the age of thirteen (13). We do not knowingly collect personal information — including date of birth — from any child under 13 without first obtaining verifiable parental consent, as required by the Children's Online Privacy Protection Act ("COPPA"). If we learn or have reason to believe that we have collected personal information from a child under 13 without the required consent, we will promptly deactivate the relevant account and delete the data from our active systems. Parents and guardians who believe their child under 13 has provided us with personal information without their consent should contact us immediately at privacy@joinzipper.com.

Minors Ages 13–17. Where a user between the ages of 13 and 17 uses the Services with the affirmative consent of a parent or authorized guardian, we may collect the minor's date of birth and other personal information necessary to deliver the Services. Such information is classified as sensitive personal information and is subject to the following restrictions: (i) it will not be used for targeted advertising or marketing; (ii) it will not be sold, rented, or shared with third parties for their own promotional purposes; (iii) it will be retained only for as long as the minor's account remains active or as required by law; and (iv) the parent or guardian retains the right to access, correct, or request deletion of the minor's personal information at any time by contacting us at privacy@joinzipper.com.

Age Data — Retention and Cookies. Date of birth and age-verification data is retained only for as long as it is necessary to verify eligibility, maintain account access, or comply with a legal obligation — and no longer than 2 years following account closure unless a longer retention period is required by law. We do not set marketing or analytics cookies on users who have been identified or are likely to be minors under 13.

9. What Are Your Privacy Rights?

In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. To opt out of interest-based advertising by advertisers on our Services, visit http://www.aboutads.info/choices/.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

11. Do California Residents Have Specific Privacy Rights?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California.

12. Do EU Residents Have Specific Privacy Rights?

In Short: Yes, if you are a resident of the European Union (EU), you are granted specific rights regarding access to your personal information.

The EU General Data Protection Regulation (GDPR) gives residents of the EU the following rights:

The right to access — You have the right to request copies of your personal data.

The right to rectification — You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure — You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing — You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing — You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability — You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us using the contact details provided below.

13. Do We Sell Your Data?

In Short: No, Zipper does not sell your data.

There is no need to opt out of the sale of your data because Zipper does not sell visitor or customer data. However, if you would like to exercise your rights, please email us at privacy@joinzipper.com.

14. Do We Make Updates to This Policy?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Revised" date and will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

15. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may email us at privacy@joinzipper.com or write to:

Zipper Athletics Inc
https://joinzipper.com