CRM for Fitness and Wellness Businesses

Zipper CRM: How It Works
Capture, track, and convert more leads automatically
Why Zipper CRM?
Simple and powerful CRM built for gyms, studios, martial arts and wellness businesses.

FAQ
Yes! We handle the technical migration of your member data, class history, package information, and payment details. Most migrations complete within 48 hours with zero downtime for your business. Our team walks you through the entire process.
Your CRM is ready to use immediately after signing up. We pre-populate it with your website leads and booking data automatically. For existing member imports, we typically complete the setup within 24-48 hours.
Not at all! Our CRM is designed specifically for studio owners, not tech experts. The interface is intuitive, and we provide personalized onboarding to get you comfortable with all features.
Our CRM is built specifically for fitness studios. We track class attendance, package usage, favorite instructors, preferred class times, and membership milestones. You can see each member's complete fitness journey, not just contact information.
Absolutely! Set up unlimited membership tiers, class packages, personal training sessions, and drop-in rates. The CRM automatically tracks usage, expiration dates, and renewal opportunities for each member.
We create separate workflows for trial members with automated follow-up sequences designed to convert them to full memberships. You can track trial class attendance, send targeted conversion campaigns, and see conversion rates by trial type.
You can automate welcome sequences, trial follow-ups, class reminders, birthday messages, milestone celebrations (first class, 6-month anniversary), package expiration warnings, and win-back campaigns for inactive members.
Yes! Create different message flows for yoga vs. pilates members, new vs. veteran members, high-value vs. casual members. Messages can be personalized with member names, class preferences, and attendance history.
Our system analyzes attendance patterns, booking frequency, and engagement levels to identify members at risk of canceling. You'll get alerts when someone's behavior suggests they might leave, giving you time to intervene with retention offers (coming soon)
Absolutely! Each member profile shows complete class history, favorite instructors, preferred times, no-show patterns, and package usage. This helps you provide personalized service and identify upsell opportunities.
We support household accounts where you can link family members, track shared packages, and manage billing under one primary account. For corporate memberships, you can group employees and track company-wide usage.
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