Class packs that refill themselves, cash at checkout, and spotting clients before they drift away

This update helps you keep clients booked and coming back. Class packs can now refill themselves when they run low, so a member never gets stuck without a credit, and a new Lapsed Customers report flags the people who’ve quietly gone quiet — before they’re gone for good.

We also smoothed out the everyday details: take cash right at the register, send forms by text, and rest easy that out-of-town clients are booking the right time.

Here’s everything new in this release.

Scheduling & Calendar

• Class time zones on the schedule. Each class now shows its time zone, defaulting to your studio’s, so clients in other regions book the right time.

Memberships & Payments

• Class packs that refill themselves. When a client uses their last credit, Zipper can prompt them to top up — or recharge their pack automatically — so they never miss a booking.
• Take cash at checkout. Cash and other outside payments are now an option right at the point of sale, with no detour to the customer’s profile.
• Clearer payment confirmation emails. Payment success emails now show the amount paid and exactly what it was for.
• Move plans between family accounts. Reassign a cancelled subscription to or from a child account without starting over.

Reporting & Insights

• Lapsed Customers report. A new report surfaces clients who haven’t been active in a while, so you can reach out before you lose them.

Websites & Online Presence

• Classes-only schedule widget. The schedule you embed on your website can now show classes only, hiding individual appointments.

Customer Experience

• Request forms by text. Send a client a form or waiver request by text message so they can complete it on their phone.
• Use your own words. Customize the terminology Zipper uses in your account so it sounds like your studio.