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Review Management

More Google reviews. Higher local ranking.

Connect your Google Business Profile, import existing reviews, display them on your website, and reply to every review from inside Zipper. Smart automations request reviews when the timing's right — after a 5th class, a milestone, or a great session — so review velocity stays high without you having to think about it.

  • Connect Google Business Profile in minutes
  • Smart automations to request reviews when the timing's right
  • Display reviews on your website automatically
Connect & import

Connect your Google Business Profile in minutes

Sign in to the Google account that owns your Business Profile, pick the right location, and Zipper pulls in every review you have. From then on, new reviews sync automatically — no manual checking, no exporting.

  • Connect once — runs in the background after that.
  • Multi-location support for studios with more than one address.
  • Automatic sync picks up new reviews as they post.
Google Business · RiversideConnected
Accountstudio@sagepilates.com
LocationSage Pilates · Riverside
Reviews synced127
Average rating★★★★★ 4.9
Last sync: 4 minutes ago
Display on your website

Show off your 5-star reviews on your site

Toggle the reviews you want to feature on your Zipper website. They render automatically in any Reviews block — homepage, class pages, the bottom of every page. New reviews you toggle on show up instantly, no republishing required.

  • Per-review toggle — pick which appear on your site.
  • Star rating, author, date formatted for credibility.
  • Drop on any page with a Reviews block.
Show on website3 selected
C
Cara H.★★★★★
Cleanest, friendliest studio I've been to. Mara's 6 AM Reformer is everything.
D
Devon P.★★★★★
Front-desk team remembers my name every time. The classes get harder in the best way — I'm hooked.
L
Lila C.★★★★★
Honestly the best Pilates studio in the neighborhood. Variety of class types and instructors.
S
Sam W.★★★★
Great classes, lockers were busy at peak times — would benefit from a few more.
One-click requests

Ask for reviews without thinking about it

Pick a list (members who finished an intro, anyone tagged "loyal," last month's drop-ins) or add contacts on the fly. Customize the message template once, hit send, and every recipient gets a personalized email with a direct link to your Google profile.

  • Bulk send from any contact list or tag.
  • Direct Google link — no friction between ask and review.
  • Trackable status — sent, opened, reviewed.
Review requestSent · 47
Subject
Would you be up to write us a review?
Body
"Hi {firstName} — would you be open to taking 30 seconds and leaving a quick review? It really helps with our local search ranking..."
M
Mia Rivera
mia.rivera@email.com
Sent
J
Jordan Kim
jordan.k@email.com
Opened
A
Avery Rao
avery@email.com
✓ Reviewed
S
Sasha Nolan
sasha.n@email.com
Sent
Reply from Zipper

Reply to every review — fast

Replying quickly is one of the signals Google uses to rank you. Open a review, write a thoughtful note, and post — the reply lands on Google so future prospects see how you engage. Same-day replies are a habit your ranking will thank you for.

  • Reply from inside Zipper — no jumping to Google's console.
  • See review history per customer.
  • Reply notifications when new reviews land.
C
Cara H.
2 days ago
★★★★★
"Cleanest, friendliest studio I've been to. Mara's 6 AM Reformer is everything."
Your reply
"Thank you Cara! Mara is going to love this. See you at the 6 AM on Tuesday — your spot is saved."
Local ranking impact

More reviews. Higher in search.

Google's local ranking watches review count, average rating, recency, response rate, and response time. The studios that show up in the top 3 for "pilates near me" all have one thing in common: a steady drip of new reviews and a habit of replying to every one.

  • Average rating across all locations.
  • Review velocity — new reviews per month.
  • Reply rate & speed tracked over time.
Local ranking signalsLast 90 days
4.9
Avg rating
+38
New reviews
96%
Reply rate
2h
Avg reply time
Reviews per month
Dec
Jan
Feb
Mar
Apr
May
Why Zipper

All of it. In one place. Built for studios.

Reviews tie to your roster, automations, and reporting — so a happy member becomes a Google review without you doing the legwork.

Drives local search
Reviews are the loudest signal Google uses for "near me" searches — keep the volume up.
Triggered automatically
Set an automation: "After 5th class, send a review request." Forget it. Watch the count rise.
One platform, one bill
Reviews live alongside booking, marketing, and CRM — no fifth tool to pay for.

Common questions

Why do Google Reviews matter for my studio?
Google's local ranking algorithm weighs your average star rating, how often new reviews come in, how fast you respond, the total review count, and the freshness of your Business Profile. More recent reviews mean higher rankings for searches like "pilates studio near me."
How do I connect my Google Business Profile?
Go to Organization → Integrations → Google, connect the account that owns your Business Profile, pick the right location, and save. Zipper pulls in every existing review automatically.
Can I display reviews on my website?
Yes. Toggle the reviews you want to feature, drop a Reviews block on any page of your Zipper website, and the selected reviews render automatically — with stars, author, and date. New reviews you toggle on appear instantly.
How does the one-click review request work?
From the Reviews tab, click Request Reviews, pick recipients (existing customers or new contacts you add on the spot), customize the message template, and send. Recipients get an email with a direct link to your Google Business Profile to leave the review.
Can I reply to reviews from inside Zipper?
Yes. Open a review, write your response, and post — the reply lands on Google so other prospects see it. Replying quickly is one of the signals Google uses to rank you, so this matters.
What's a good review request template?
Short, personal, and direct. We provide a default ("Hi {firstName}, would you be open to taking 30 seconds and writing a quick review? It really helps with our local ranking.") that you can customize per send.
Can I request reviews in bulk?
Yes. Pick a contact list (e.g. members who completed an intro pack last month), add new contacts on the fly, and send the request to everyone at once. Each recipient gets their own personalized email.
How do I get more reviews if my customers forget?
The fastest path is asking after a strong moment — first class, milestone class, or after a particularly good session. Use Automations to trigger a review-request email a week after first class, while the experience is fresh.
Will reviews update automatically after I import them?
New reviews on Google sync into Zipper, and you can re-import on demand. New reviews you've toggled to show on your website appear there immediately — no manual refresh needed.
Do I need a Zipper website to use review management?
No. You can use Zipper to import, request, and reply to reviews even if your website lives elsewhere. The website display block is a bonus when you do build with Zipper.

See review management built for your studio

A 30-minute walkthrough is the fastest way to see how this fits your local growth plan.