Intro offers that bill later, in-app promotions, and downloadable receipts

Two threads run through this update: getting new members in the door, and giving them a smoother experience once they’re in. On the sales side, you can now run intro offers that collect the intro price now and defer the regular subscription until later, and you can promote whatever’s next right inside your customer app with banner ads. On the client side, members can pull their own receipts for reimbursement, and see richer detail from Zippy about how their credits were spent.

The rest is a round of scheduling and reporting upgrades. Here’s what’s new.

Memberships & Payments

• Intro offers with deferred billing. Collect the intro price now and start the regular subscription later, either on a fixed date or 30 days after the member’s first booking. Members can also self-purchase a membership with the first charge deferred.
• Clients can download their receipts. Members can download a PDF or PNG of any receipt on their own, which makes fitness reimbursement paperwork effortless.

Scheduling & Calendar

• Scoped recurring edits. When you change or cancel a recurring class, choose whether it applies to just this session or this and every following one. Recurring appointment editing got the same clearer treatment.
• See the spot each attendee booked. Your admin class roster now shows the specific spot or reformer each person reserved.
• Class times and durations in list view. The calendar list view shows each class’s start time on the left and its length, such as “50min”.

Customer App

• Promotional banners in your app. Add banner promotions to your customer app to highlight new offers, events, or announcements the moment members open it.
• Deeper app links and install prompts. Customer-app pages now support direct deep links and prompts that make installing the app easier for your members.

Marketing & Automations

• Filter and sort your automations. The Automations list now has filtering and sorting, so finding the right automation is quick even when you run a lot of them.
• Email your active members in one click. The marketing email audience selector now has an “All active members” option.

Reporting & Insights

• Revenue by class type. A new report breaks your revenue down by class type, alongside a subscriber attendance report.

Zippy & AI

• Ask Zippy exactly where a credit went. Zippy can now list the specific classes, with dates, that a credit was used on instead of just a timeframe and class type, and its answers are more accurate overall.
• Milestones reach the right instructor. Attendance milestone alerts now notify the assigned class instructor, not only the studio owner, and you can set a custom anchor date for the yearly count.