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Products & Pricing
Packages, subscriptions, booking credits, intro offers, retail, attached forms.
17 articles
- How to add a Zipper Product to Your Zipper Website Add a Zipper Product to your website by creating it in Products, then swapping it into a Pricing block on your site so edits sync automatically.
- How to Add Products to Your Website Learn how to display products from your store on your website pages using the site editor.
- How to Add Retail Products (Skip Optional Fields) Create a simple retail product in minutes by filling in only the required fields. You can always add more detail later.
- How to Control Product Visibility Learn how to control where and how products appear to customers. You can control visibility in the customer app, public shop, and organize products into categories.
- How to Limit Products to Single Purchase Learn how to configure products so customers can only purchase them once. This is useful for introductory offers, one-time onboarding packages, or any product that shouldn't be repurchased.
- What "Favorite This Product" Does The "Favorite this product" toggle pins a product to the top of the product list in the Point-of-Sale for faster access during in-person checkouts. It has no effect on the customer-facing shop.
- How to Set Up Products and Services Set up your products and services in Zipper — subscriptions, packages, booking credits, and donations. Set pricing, link classes or appointments, and sell directly from your website.
- How to Add a Startup Fee to a Subscription Learn how to add a one-time startup fee to subscription products. Startup fees are charged once when customers first subscribe, in addition to the recurring subscription price.
- How to Add Custom Fields / Intake Forms to Products Require customers to fill out a form before they can purchase a product. Common uses: waivers, health history intake, athlete background questionnaires.
- How to Block New Purchases Without Affecting Existing Buyers Stop new customers from buying a product while existing subscribers keep full access and their subscriptions continue uninterrupted.
- How to Configure Variable Pricing Learn how to set up variable pricing for products so customers can pay any amount within a specified range. Variable pricing is useful for donations, tips, or flexible payment options.
- How to Create a Subscription Product Learn how to create subscription products that automatically bill customers on a recurring schedule (weekly, monthly, or yearly). Subscriptions provide predictable revenue and allow customers to access services automatically.
- How to Group Retail Products Separately From Memberships Organize your product catalog so retail items (apparel, equipment, supplements) appear in a separate section from memberships and class packs.
- How to Reorder Products in the Shop Control the order that products appear in your customer-facing shop.
- How to Require a Form During Product Purchase Learn how to require customers to complete forms when purchasing products. Forms help you collect information, gather waivers, and capture important details before product purchase.
- How to Set Different Prices for Different Customer Groups Learn how to create multiple pricing tiers for classes and events so different customer groups see different prices. This allows you to offer member discounts, early bird pricing, and other pricing variations.
- How to Update Product Prices Learn how to update product prices. When you change a product's price, new customers will see the new price, but existing subscribers keep their current price unless you update it separately.