How to Add Retail Products (Skip Optional Fields)

Create a simple retail product in minutes by filling in only the required fields. You can always add more detail later.

Steps

Step 1: Go to Products & Services

Navigate to: Products & Services > Manage Plans
Click: Create product

Step 2: Select the product type

Select: Product or Session — the default, a simple one-time purchase. (Subscriptions and “Customers choose” are for memberships and donations.)

The Manage package form with Product type options — Product or Session is selected — and the Product details section with a Name field

Step 3: Fill in the required fields only

Required:

Name: What it’s called (e.g., “Logo T-Shirt”, “Water Bottle”)

The Name field filled in with a product name

Price: The amount in dollars, set in the Pricing section.

The Pricing section with the Price field, plus the optional Forms and Product ownership fields you can skip

Skip these optional fields (you can add them later):

Description, headline, features list
Product image
Required pre-purchase form
Purchase limit and startup fees

Step 4: Save

Click: Save / Create product

On Mobile

Same steps — product creation works on mobile browser.

Tips

Visibility: New products default to “Show in customer app” enabled. Turn that toggle off if you want to keep it private until you’re ready to sell.

Troubleshooting

Product was created but isn’t showing in the customer shop. Check that “Show in customer app” is enabled on the product. New products are visible by default, but it’s worth confirming.

I need to track inventory. Go back to edit the product and enable inventory tracking — it’s optional but available if you need to limit quantity sold.

Need a hand?

Email our team at support@joinzipper.com and we'll usually reply within a few hours.

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