How to Create a Subscription Product

A subscription product is a membership that bills on a recurring schedule. You choose its price, payment frequency and included access.

Before You Start

You need permission to manage products. Connect Stripe before selling a paid recurring membership.

Create the Product

Open Products & Services > Manage Plans and choose Create product. Select Subscription, then enter its name and customer-facing details.

The product type is locked after creation. Choose Subscription before setting up recurring billing.

Set Pricing and Frequency

Open Pricing. Enter the recurring price, choose Payment frequency, and review any Startup fee.

The frequency choices include weekly, every two weeks, every four weeks, monthly, quarterly, twice a year and yearly schedules. Choose Custom for a positive whole-number interval in days, weeks, months or years.

Every four weeks and every calendar month are different billing schedules. Choose the one you intend to offer.

Set Access and Availability

Review Booking Credits, All Access, required forms, purchase availability and shop visibility. Make sure the product includes the services the customer expects.

Additional pricing controls can delay the first charge or align eligible monthly billing to a shared day. See Membership Billing and Access Explained before enabling them.

Save and Check

Continue through the remaining steps with Next, then choose Create product after completing required fields. If you are editing an existing product, use Save. Review the product in your plans list and check its customer-facing availability.

Changing a product’s price later does not automatically update existing subscribers. Review existing subscriptions separately.

On Mobile

The same form stacks its fields. Scroll through Pricing to check the interval and unit.

Troubleshooting

Create product is missing. Check your product-management permission.

Custom frequency cannot save. Enter a positive whole number and choose a unit.

The membership does not pay for a service. Check its included services, access dates and booking-credit settings.

---

Need a hand?

Email our team at support@joinzipper.com and we'll usually reply within a few hours.

Was this article helpful?

Yes No