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How to Group Retail Products Separately From Memberships

Organize your product catalog so retail items (apparel, equipment, supplements) appear in a separate section from memberships and class packs.

Steps

Using Product Categories / Shop Sections

  1. Navigate to: Products & Services > Manage Plans, click the Actions menu, and choose Manage Shop view.

The Manage Shop window with products grouped into categories, an add-category field, and a Save Changes button

  1. Create a category for retail (e.g., “Retail”, “Shop”, “Gear”) using the add-category field.

Typing a new category name into the add-category field of the Manage Shop window

  1. Create a category for memberships/classes (e.g., “Memberships”, “Class Packs”) the same way.

The new category added to the Manage Shop window

  1. Drag each product into the appropriate category, then click Save Changes.

If Categories Aren’t Available

Use a product name prefix: name retail products with a consistent prefix (e.g., “SHOP - Water Bottle”, “SHOP - T-Shirt”) so they group together alphabetically.

Tips

  • Product order: Within each category, use the reorder function (see: How to Reorder Products in the Shop) to control which products appear first.
  • Page visibility: Control which products appear on separate membership vs. retail pages via product visibility and page block settings.

Troubleshooting

Categories option not visible. Shop categorization may be plan-specific. Contact Zipper support if you need product categories but don’t see the option.

Need a hand?

Email our team at support@joinzipper.com and we'll usually reply within a few hours.

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