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Staff Operations

Pay rates, roles and permissions, subs, time tracking, payroll reports, instructor notifications.

15 articles

  1. How to Connect Zippy to ChatGPT or Claude Connect Zippy to ChatGPT or Claude with your Zipper login, then ask questions about schedules, customers, products, and reports.
  2. How to Give Instructors Access to Customer Forms Allow instructors to view intake forms, waivers, and health history that customers have submitted.
  3. How to Add Staff Add team members with the staff setup wizard, assign reusable roles, review invitations, and update existing staff together.
  4. How to Adjust Your Clock-In and Clock-Out Times Correct a time tracking entry after the fact — if you forgot to clock in, clocked in at the wrong time, or need to add a missed session.
  5. How to Configure Notification Settings Choose email, push and SMS alerts for your studio and your own staff account.
  6. How to Enable the Sub Board for Independent Contractors Enable the substitution board org-wide, then give your contractor staff the right permissions to post and claim sub requests independently.
  7. How to Handle Instructor Substitutions Assign a substitute to one class session or choose a wider recurring-series scope.
  8. How to Turn Off Instructor Appointment and Class Notifications Stop receiving email, SMS, or push notifications when appointments are booked or class registrations change.
  9. How to Set Up Pay Rates Learn how to set pay rates for staff members. Pay rates can be used for payroll workflows and tracking staff compensation.
  10. How to Create a Pay Rate Template Learn how to create pay rate templates that can be assigned to multiple staff members. Templates help you maintain consistent pay rates across your organization.
  11. How to Generate a Report Select a report, review its filters and download available results.
  12. How to Run a Payroll Report by Instructor Generate a breakdown of what each instructor is owed for a specific pay period.
  13. How to View Revenue by Class Type See which classes and appointment types are generating the most revenue.
  14. Paying Instructors Through Zipper: What's Possible Prepare and share staff payout reports, then handle the actual payroll payment separately.
  15. How to Switch a User to Kiosk Mode Learn how to enable kiosk mode for staff members. Kiosk mode provides limited-scope access for in-person operations, perfect for front desk or point-of-sale scenarios.