Skip to content
Browse by topic

Migration & Launch

Coming from MindBody, Mariana Tek, Glofox, Walla, or Zen Planner — through launch day and beyond.

13 articles

252 articles · 25 videos
  1. How the Migration Process Works Migrating to Zipper typically takes 2–4 weeks depending on the complexity of your data and website migration. Your setup is broken into four phases, and a Zipper onboarding specialist guides you through each one.
  2. Migrating from Zen Planner: What Data Transfers Learn what customer data transfers when migrating from Zen Planner to Zipper, including contact details, session history, and payment information.
  3. What Data Transfers from MindBody / Mariana Tek / Glofox / Walla A reference guide for what customer and billing data moves to Zipper during migration — and what you'll need to set up fresh.
  4. How PAN Transfer Works (Migrating Payment Data) When switching to Zipper, your members' saved card info can transfer from your old platform so existing subscribers don't need to re-enter payment details.
  5. How to Configure Your Business Settings Set up your studio's core information: business name, address, timezone, contact details, and branding.
  6. How to Customize and Send Your Migration Announcement Email Let your members know you're switching to Zipper — before launch day.
  7. How to Give Zipper Access to Your Domain Connect your custom domain (e.g., yourstudio.com) to your Zipper site so customers can book at your own URL.
  8. How to Migrate Customers and Subscriptions Learn how to migrate customers and subscriptions from competitor platforms like Stripe, MindBody, and Glofox into Zipper. This guide covers importing customers, transferring payment methods, setting up family relationships, and bulk managing subscriptions.
  9. How to Monitor Member Account Activation Track how many of your imported members have claimed their Zipper accounts after launch.
  10. How to Remove Your Old Booking Platform on Launch Day A step-by-step shutdown sequence for winding down your previous platform the right way — protecting members from double-bookings and pointing them to Zipper.
  11. How to Set Up Stripe with Zipper Connect Stripe to Zipper so you can sell packages, booking credits, events, and appointments. Step-by-step setup, plus how processing fees, payouts, and deposits work.
  12. Pre-launch Checklist A step-by-step checklist to complete before announcing your Zipper go-live date, with detailed guides for spot-checking member accounts, verifying recurring payments, and inviting customers to claim their accounts.
  13. How to Set Up and Test Kiosk Mode Turn a tablet or shared device into a self-service check-in station — customers can check themselves in for classes without staff involvement.
All topics