Skip to content

Connect your Zipper studio to ClassPass

Find your Zipper Partner ID and location Venue IDs, share them with ClassPass support, and coordinate activation and migration.

To connect your studio to ClassPass, you’ll need your Zipper Partner ID and the Venue ID for each location you want to integrate. ClassPass support uses these IDs to match your studio and locations to your ClassPass listing.

An administrator with permission to manage studio integrations can find these IDs in Zipper. They are identification values, not API tokens or passwords.

Connect and copy your IDs

  1. Select your studio. Sign in to Zipper and select the studio you want to connect.

  2. Open the ClassPass integration. Go to Organization Settings > Integrations > ClassPass. If ClassPass is unavailable, contact Zipper support through the support chat in your dashboard and ask them to enable the integration for your studio.

  3. Prepare the connection. If your studio does not already have a ClassPass connection, select Connect, then Connect ClassPass. Zipper generates a Partner ID for this studio’s connection. This prepares the connection; coordinate activation with ClassPass support.

  4. Copy your IDs. Open Manage for ClassPass. Use the Copy button to copy the complete Partner ID. Under Venue IDs, each available location shows its name and Venue ID. Copy the IDs for each location you want to integrate. Verify the selected studio and the location name beside each ID before sharing them.

  5. Send the details to ClassPass support. Include your studio name, your Zipper Partner ID, and each selected location’s name and Zipper Venue ID. ClassPass support uses these identifiers to match your studio and locations to your ClassPass listing and configure the integration on their side.

  6. Coordinate your launch. Agree on migration steps and a launch date with ClassPass support before going live, particularly if your studio already uses another booking integration.

If you have multiple studios, repeat these steps for each studio.

Disabled or paused connections

A disabled or paused connection keeps its IDs. Open Manage to view them, and use Enable or Resume when appropriate. Do not disconnect just to find your IDs: reconnecting can generate a new Partner ID and require reconfiguration.

Troubleshooting

  • No locations available: Add a location in Organization Settings > Locations, then reopen Manage.
  • Venue IDs fail to load: Select Retry venue IDs.
  • Copy fails: Select the displayed ID and copy it manually.

API access

Share these identification values only with ClassPass support. Studios do not need to provide API tokens. Zipper’s integration team handles production API access and token sharing separately through a secure method.

Need a hand?

Email our team at support@joinzipper.com and we'll usually reply within a few hours.

Was this article helpful?