case study

The CS Fit Pilates Migrates from Glofox to Zipper's All-in-One Platform

How consolidating from Glofox + Wix to Zipper's unified platform eliminated operational headaches and boosted studio growth

Cara Schroter
Owner, The CS Fit Pilates
Now to have everything in one place is a game-changer! We're so excited to have moved from Glofox to Zipper for booking. The difference between our old system and Zipper's solution is night and day. With everything integrated—website, booking, lead management—Zipper has quickly become our most valuable business investment.

Introduction

CS Fit Pilates is a premium small group Pilates studio with 3 locations across Bergen County, NJ (Wyckoff, Allendale, and Ho-Ho-Kus), led by owner Cara Schroter.

Industry
Pilates Studio
Company
The CS Fit Pilates Migrates from Glofox to Zipper's All-in-One Platform
Services
  • Class and appointment booking system migration
  • Website redesign
  • SEO improvements and lead generation

Problem

Disconnected Systems Creating Operational Chaos

Studio Management Challenges with Glofox

Cara and her team were struggling with Glofox's limitations that were creating daily operational friction:

  • Instructor Management Issues: Instructors couldn't independently manage their private session calendars, forcing Cara to handle all scheduling manually
  • Administrative Burden: Simple studio management tasks were unnecessarily complicated and time-consuming
  • Limited Operational Flexibility: The platform couldn't adapt to CS Fit's specific workflow needs
  • Staff Inefficiency: Team members constantly needed owner intervention for basic booking tasks

The Multi-Platform Problem

Beyond Glofox's operational limitations, CS Fit Pilates was juggling multiple disconnected systems:

  • Wix for website management (requiring separate login, updates, and maintenance)
  • Glofox for studio operations (booking, payments, member management)
  • Separate tools for lead management and follow-up

This fragmented approach meant:

  • Data scattered across platforms with no integration
  • Constant platform switching disrupting workflow
  • Leads falling through cracks between systems
  • No unified view of business performance
  • Duplicate data entry and management overhead

Solution

Complete Migration to Zipper's Unified Platform

Seamless Platform Consolidation

Zipper eliminated the need for multiple systems by replacing both Wix and Glofox with one integrated solution:

What Was Replaced:

  • Glofox studio management → Zipper's booking & member management
  • Wix website → Zipper's integrated website with SEO
  • Separate lead tools → Zipper's built-in CRM and lead management

Migration Process:

  • Complete data migration from Glofox (members, schedules, payment history)
  • Website redesign and launch (leveraging existing content from Wix)
  • Staff training on new unified workflows
  • Gradual transition with zero downtime

Key Operational Improvements

Instructor Empowerment:

  • Instructors now independently manage private session calendars
  • Self-service appointment booking and rescheduling
  • Reduced administrative burden on ownership

Unified Business Management:

  • Single dashboard for all business metrics
  • Integrated lead tracking from website to conversion
  • Streamlined payment processing and member management
  • Consolidated reporting across all business functions

Enhanced Client Experience:

  • Branded booking experience that matches website
  • Seamless transition from marketing to booking
  • Consistent communication across all touchpoints

Result

Dramatic Operational & Growth Improvements

Operational Efficiency Gains

Staff Time Savings:

  • 10+ hours/week of administrative time saved
  • Instructors now self-sufficient for calendar management
  • Eliminated platform switching and duplicate data entry

Workflow Optimization:

  • Single login for all business operations
  • Real-time synchronization between website, booking, and CRM
  • Automated lead tracking preventing lost opportunities

Business Growth Impact

Lead Generation & Conversion:

  • 15+ high-quality leads per week through integrated website
  • 75% lead-to-member conversion rate with unified follow-up system
  • 10x increase in organic website traffic

Revenue Growth:

  • Mid 5-figures of new revenue in first 4 months
  • 10x+ ROI on platform investment
  • 100+ new leads generated through improved online presence

Client Satisfaction:

  • Seamless booking experience with CS Fit branding
  • Reduced booking friction leading to higher class attendance
  • Professional online presence matching studio quality
10x
Increase in Website Traffic
100+
New Leads in 3 months
10 hrs/wk
Staff Time Saved
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