Corner Boxing Switches after 15 years on Mindbody

The challenge

At The Corner Boxing Club in Boulder, CO, they teach members how to throw the perfect jab, slip a punch, and build mental toughness. But for years, their booking software was harder to figure out than a southpaw’s footwork. When even their most dedicated members — including an 87-year-old who never missed a class — struggled to navigate Mindbody’s confusing interface, founder Carrie Barry and manager Karly Lamberson knew it was time for a change.

For 15 years, The Corner Boxing Club relied on Mindbody to manage their operations. While functional, the platform created daily friction that impacted both their team and their members.

Member experience issues

• Complex navigation that frustrated less tech-savvy members
• Booking process so confusing that older members needed staff assistance for every reservation
• Poor mobile experience making self-service nearly impossible
• Interface designed for software engineers, not everyday gym-goers

Operational challenges

• Cumbersome workflows that slowed down front-desk operations
• Multi-day wait times for support responses
• Staff spending excessive time troubleshooting member booking issues
• System complexity requiring constant training refreshers

The solution

The Corner Boxing Club discovered Zipper and completed their entire migration within days, not the typical 6–8 weeks required by competitors. The Zipper team didn’t just provide software — they became an extension of The Corner Boxing Club’s operations team.

Implementation highlights

• Rapid deployment — fully operational in under a week
• Free data migration — zero disruption to member experience during transition
• Personalized onboarding — custom how-to videos created specifically for their workflows
• Responsive support — same-day responses from a US-based team that actually cares

Key features that made the difference

• Intuitive interface designed for real users of all ages and tech abilities
• Streamlined class booking flow that members can navigate independently
• Mobile-optimized client app for on-the-go scheduling
• Comprehensive reporting for tracking memberships, attendance, and revenue
• Flexible payments including manual payment tracking for check or cash

“We’re so glad we found Zipper! After years using Mindbody, this has been such a breath of fresh air. The team’s been super quick to respond, fix any little issues, and even send us how-to videos when we need help. Our members love it too — even our 87-year-old said it’s easier to use than our old system!”

— Karly Lamberson, Manager, The Corner Boxing Club

The results

The transformation was immediate and visible across every aspect of The Corner Boxing Club’s operations.

Member satisfaction

• Members across all age groups and tech skill levels found the system “much easier to navigate”
• Self-service booking eliminated front-desk bottlenecks
• 87-year-old member specifically praised Zipper’s ease of use compared to Mindbody

Operational efficiency

• Staff freed from troubleshooting booking issues to focus on member engagement
• Same-day support responses vs. multi-day waits with previous platform
• Custom reporting provides clear visibility into membership trends and revenue
• Reduced training time for new staff members

Business impact

• Smoother member experience supports retention and word-of-mouth referrals
• Eliminated friction in the booking process increases class attendance
• Professional, easy-to-use platform reinforces The Corner Boxing Club’s commitment to accessibility

See Zipper in action

Curious how the switch could look for your studio? Compare Zipper vs. Mindbody, or request a demo and we’ll walk through your exact workflows.