How to See Who’s Registered for a Class

Open the Roster

1. Open Schedule > Calendar and find the class date.
2. Click the class session to open its roster.
3. Use the roster’s Registered, No-show and Cancelled tabs and Search attendees… field to find the person.

Check attendance, payment and any required forms before changing a registration. Available actions depend on your permissions and the registration’s state.

Choose Your Columns

Use Columns on the class roster to select the optional information you want to see and change its order. Some basic columns remain required. Options include pass details, remaining credits, expiration and contact details. Waiver status can appear within the attendee information rather than as a separate optional column.

A staff member’s personal choice is separate from the studio default. Changing a table’s columns changes the information displayed; it does not change a customer’s credits, form answers or registration.

Set the Studio Default

Organization administrators can open Settings > Roster Table Defaults. Click Choose columns, select the optional columns, reorder selected columns and Save.

The studio default applies before a staff member personalizes their roster. Staff who already made their own choice keep it until they reset to the organization default. On a roster, use the offered Reset to org default choice to return to that saved layout.

On Mobile

Open the same class session from the calendar. Scroll the roster and use Columns to reach the detail controls. Studio administrators can also manage the default on a phone.

Troubleshooting

A detail is missing. Check whether its column is selected and whether you have permission to view the information.

An administrator changed the default but your roster looks the same. Your personal preferences can override the studio default. Reset to the organization default if you want its layout.

A tab is empty. Check the session date, selected status tab and search text before concluding nobody is registered.

---

Need a hand?

Email our team at support@joinzipper.com and we'll usually reply within a few hours.

Was this article helpful?

Yes No