How to Create a Product

Learn how to create a new product or package that your customers can purchase. Products can be one-time purchases, recurring subscriptions, or custom amount payments. Creating products allows you to sell services, memberships, and packages through your Zipper account.

How to Create a Product

Before You Begin

Login to your account at https://app.joinzipper.com/auth/login
Ensure you have owner or admin permissions
For paid products, connect Stripe (Settings > Integrations). Free products don’t require Stripe.

Steps

Step 1: Navigate to Products

Go to Products & Services > Manage Plans
Click Create product (blue button with plus icon, top left) to open the “Manage package” modal

Step 2: Select product type

Choose one:
- Product or Session — simple one-time purchase
- Subscription — automatically recurring charges (weekly, monthly, or yearly)
- Customers choose — customer-entered payment amount (e.g., donations)

Step 3: Fill out product details

Name (required, max 100 characters)
Headline (optional, max 200 characters) — one-sentence synopsis
Details (optional, max 1000 characters) — full description of features/benefits
Product Image (optional) — choose from library, Unsplash, premium stock, or upload

Step 4: Configure pricing

Subscription: set billing schedule (weekly/monthly/quarterly/bi-yearly/yearly), price, and optional start-up fee
Product or Session: set the one-time price
Customers choose: set minimum (and optional maximum) amount

Step 5: Save

Click Save. If Stripe is connected, a Stripe product is created automatically.

Troubleshooting

No “Create product” button? Only owners and admins can create products.

Error on save or Save button disabled? The Name field and product type are required — fill both in before saving.

Can’t create a paid product? Go to Settings > Integrations and connect Stripe first.

Need a hand?

Email our team at support@joinzipper.com and we'll usually reply within a few hours.

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