New Zipper Features (Jan 26, 2026)
Improved gift card management, communities, lead management, forms UX, and Stripe terminal payments — all shipped in this Zipper release.
We’ve shipped a fresh round of features designed to help you engage customers, manage leads more effectively, and streamline your day-to-day operations. Here’s what’s new:
🎁 Improved Gift Card Management
Gift cards are a powerful way to grow your customer base — and now you have complete visibility and control over how they’re sold and redeemed.
What’s New
- A unique gift card link you can share with clients or embed on your website and social channels
- A dashboard to track gift cards and redemptions at a glance
- A simplified redemption flow for clients
Why This Matters
Make it effortless for customers to gift your services to friends and family — and stay on top of every gift card balance without digging through reports.
Where to find it: Products → Gift Cards (enable in settings first)
👥 Communities
Build a stronger connection with your members and team through a dedicated communications space inside Zipper.
What’s New
- Create announcements and posts for members
- Set up different groups for members, staff, and invite-only access
Why This Matters
Keep members up to date with upcoming events, announcements, and newsletters — and give your staff a private space to coordinate without leaving the platform.
Where to find it: Marketing tab
📊 Improved Lead Management
Following up with leads consistently is one of the biggest challenges for wellness businesses. Our refreshed lead management tools make it easier to see exactly where every prospect stands.
What’s New
- Switch between a visual kanban board or a list view
- Lead journey tracking shows the full history of every touchpoint
- Update lead status quickly when a prospect converts or drops off
- Customize swim lane names and add new ones to match your funnel
Why This Matters
Stop losing leads to inconsistent follow-up. Get a clear, at-a-glance picture of every prospect — and the next action that will move them forward.
✨ Improved Forms UX
Forms are essential for intake, waivers, and feedback. We’ve overhauled the experience to make creating forms and collecting responses easier than ever.
What’s New
- CC emails so multiple people get notified on every submission
- Bulk request submissions from multiple customers at once
- Submit on behalf of a customer for in-person completions
- Generate a QR code to share any form
- Export form responses
- Toggle required field controls per question
Why This Matters
Every form moment — from new client intake to post-class feedback — gets faster and friendlier for both you and your customers.
💳 Improved Terminal Integration for Card-Present Payments
In-person payments just got smoother. Zipper’s Stripe Terminal integration has been overhauled for faster, more reliable card-present checkout.
What’s New
- Streamlined checkout for faster transactions
- Enhanced Stripe terminal reader connectivity
- Real-time transaction progress updates
- Improved error handling with clearer messaging and automatic retry
Why This Matters
Fewer failed transactions, lower processing fees, and a better experience at the front desk — every time someone taps or swipes.
Ready to put these new tools to work? Request a demo or explore our features.