New Zipper Features Jan 26, 2026

We've shipped some exciting new features to help you engage customers, manage leads more effectively, and streamline your operations. Here's what's new:

🎁 Improved Gift Card Management

Easily sell more gift cards with our improve gift card experience.

What's new:

• Unique gift card link that can be shared with clients and added to your website and socials
• At-a-glance dashboard to track gift cards and redemptions
• Simple way for clients to redeem gift cards

Why this matters: Gift cards are a powerful way to grow your customer base. Now you have complete visibility and control over your gift card program.

Where to find it: Products → Gift Cards (be sure to turn them on from settings if you'd like to use them)

👥 Communities

Build stronger connections with your members and improve staff communications with Communities.

What's new:

• Create announcements and posts for your members
• Create different groups for members, staff, and invite only

Why this matters: Keep members up to date with upcoming events, announcements, and newsletters they may have missed. Give staff a place to post and engage with eachother.

Access Communities under the Marketing tab.

📊 Improved Lead Management

Convert more prospects into customers with our enhanced lead management system.

What's new:

• Visual kanban board or list view
• Lead journey tracking: See the complete history of every touchpoint with a lead
• Quick status updates: Mark leads as converted or dropped with one click
• Update swim lane names or add new ones

Why this matters: Following up with leads consistently is one of the biggest challenges for wellness businesses. Our improved lead board makes it easy to see exactly where every prospect stands and what needs to happen next - so no lead falls through the cracks, now with more customization and a fresh new look.

✨ Improved Forms UX

Create and manage forms faster with our streamlined form builder experience.

What's new:

• CC emails: Add multiple email addresses to receive form submission notifications
• Bulk request submissions: Request form completions from multiple customers at once
• Add submissions on behalf: Submit responses for customers who complete forms in person
• QR code generation: Generate scannable QR codes to share forms instantly
• Export forms: Export your form structure for backup or duplication
• Required field controls: Toggle required responses for each question with one click

Why this matters: Forms are essential for intake, waivers, and customer feedback. These improvements save you time building forms and make it easier to collect responses - whether customers fill them out online or you capture them in person.

💳 Improved Terminal Integration for Card-Present Payments

Accept in-person payments seamlessly with enhanced card-present transaction support.

What's new:

• Streamlined checkout: Faster card-present transactions at your front desk or kiosk
• Better device connectivity: More reliable connection to Stripe terminal readers
• Real-time status updates: See transaction progress as payments process
• Error handling improvements: Clearer messaging when issues occur, with automatic retry options

Why this matters: In-person transactions should be as smooth as online bookings. These improvements reduce checkout friction, minimize failed transactions, and get customers on their way faster, and they have lower fees.

If you want to take card-present payments (lower processing fees), you can check out Stripe Terminals here.

As always, reach out with feedback!

The Zipper Team

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