Skip to content

How to Sign Up a Family In Person

Register a parent and their children for classes or memberships when they walk into the studio.

Steps

Step 1: Create or find the parent’s account

  1. Navigate to: Payments > Point-of-Sale (or Contacts > Customers)
  2. Search for the parent by name or email — if new, Create a customer profile for them

Step 2: Set up the family structure (if first time)

  1. Open the parent’s profile in CRM → Family card → Manage family

The Manage family window where you add guardians and dependents to a family group

  1. Add each child as a dependent (name, date of birth, and any other info), then Save.

You can review all family groups org-wide under the Families tab in Contacts.

The Families tab in Contacts, listing family groups with their guardians and members

Step 3: Register and charge via Point-of-Sale

  1. Navigate to: Payments > Point-of-Sale
  2. Select the parent as the customer
  3. Add products for the parent (e.g., family membership) — children’s classes can be added to the parent’s cart or covered automatically by a family membership
  4. Process payment under the parent’s account

Step 4: Enroll children in classes

  1. Navigate to: Schedule > Calendar
  2. Click the class → Add registration
  3. Search for the child’s name, select payment option (e.g., family membership credits), and Register

Need a hand?

Email our team at support@joinzipper.com and we'll usually reply within a few hours.

Was this article helpful?