How to Set Up Payment Options for Events

Before You Begin

• Ensure you have owner or admin permissions
• Stripe must be connected for paid events (Settings > Integrations > Stripe)
• Booking credits products must exist if using booking credits
• Subscription products must exist if using subscriptions

Steps

Step 1: Open the event for editing

Go to Schedule > Calendar (or Schedule > Events), click the event, then click Edit.

Step 2: Configure payment options

In the Payment section, enable the options you want:

• Free — no payment required; customers register at no charge
• Paid — set a price; customers pay via Stripe at registration
• Booking Credits — select which booking credits products are accepted
• Subscription — customers with an active subscription can register automatically

You can enable multiple options to give customers a choice.

Step 3: Save

Click Save (or complete the event wizard). Payment options take effect immediately.

Troubleshooting

Payment section not visible? Confirm you’re in edit mode and have permission to manage schedules.

Paid option requires Stripe? Go to Settings > Integrations > Stripe to connect your account first.

Can’t select booking credits products? Ensure booking credits products exist and are active in your organization.

Customers not seeing payment options? Confirm the event is published and the options are saved.

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Need a hand?

Email our team at support@joinzipper.com and we'll usually reply within a few hours.

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