How to Require Multiple Forms for Registration
Learn how to set up multiple forms for event and class registration. You can now require customers to complete a waiver form, cancellation agreement, and additional forms all in one registration flow.
How to Require Multiple Forms for Registration
Class and event booking forms are separate from a product’s single pre-purchase form.
Set Booking Forms
Create the forms in Products & Services > Forms. Open the class or event editor and its Registration details. Choose Edit if needed.
Use the supported waiver, cancellation-agreement and additional-form controls for that offering. For each required form, choose Require for every registration or Require once, then re-use, select the form and save the selector.
Review and save the offering. Check the actual registration flow with all selected requirements.
Product Forms Are Different
The product editor has one Required pre-purchase form selector. Choosing another form replaces the first. Combine questions when they all need to be collected before that purchase.
A product-specific form and the session’s waiver can both apply when someone buys that product and books the session. They are different requirements and may appear at different steps.
See How to Require a Form During Product Purchase.
Troubleshooting
A previously completed form does not appear. A once-only requirement can reuse a valid response for the correct attendee.
A form appears again. Check whether it is required every time and whether the prior response satisfies current required questions.
Select Form is hidden. Choose a required-form option first. Save the selected form and the parent offering.
Need a hand?
Email our team at support@joinzipper.com and we'll usually reply within a few hours.
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