How to Require Multiple Forms for Registration
Learn how to set up multiple forms for event and class registration. You can now require customers to complete a waiver form, cancellation agreement, and additional forms all in one registration flow.
How to Require Multiple Forms for Registration
Before You Begin
- Owner or admin permissions required
- Create the forms you need (waiver, cancellation agreement, etc.) at Products & Services > Forms before configuring
Steps
Step 1: Create your forms
Go to Products & Services > Forms and create each form you want to require. Use clear, descriptive names so they’re easy to identify.
Step 2: Open the event or class settings
Go to Schedule > Calendar, find and click the event or class to edit it, then navigate to Registration settings.
Step 3: Configure form requirements
In the form requirements section, select forms for each slot:
- Waiver form — presented first during registration
- Cancellation agreement — presented second
- Additional forms — presented in the order you add them
Forms always appear in that fixed order: waiver → cancellation agreement → additional forms.
Step 4: Save
Click Save or Update. All selected forms are now required at registration.
Troubleshooting
Forms not appearing during registration? Confirm they’re selected and saved in the event/class settings, and that the forms are active (not archived).
Can’t find a form in the dropdown? Verify the form is active and not archived or deleted.
Customer can’t complete registration? Check that all required form fields are fillable and the customer has JavaScript enabled.
Need a hand?
Email our team at support@joinzipper.com and we'll usually reply within a few hours.
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