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How to Require a Form During Event Registration

Learn how to require customers to complete forms when registering for events. Forms help you collect information, gather waivers, and capture important details before events.

How to Require a Form During Event Registration

Before You Begin

  • Login to your account at https://app.joinzipper.com/auth/login
  • Ensure you have owner or admin permissions
  • Have a form with first name, last name, and email fields (recommended for identifying registrants)

Steps

Step 1: Create the form (if needed)

Go to Products & Services > Forms → Create form and add First name, Last name, and Email fields marked as required. Save the form.

Step 2: Attach the form to the event

  1. Go to Schedule > Events, find the event, and click on it
  2. Click Edit
  3. Navigate to the Forms section (Step 4: Registration in the event wizard)
  4. Select one or more forms to require
  5. Save the event

Customers must complete the selected form(s) before registration can proceed. Responses are saved with the registration and viewable in registration details.

Troubleshooting

Forms section not visible? Confirm you are editing the event and have permission to manage schedules.

No forms available? Create a form first: Products & Services > Forms → Create form.

Customers can register without completing the form? Confirm the form is selected and the event is saved.

Form missing required fields? Edit the form to add and mark first name, last name, and email as required, then save.


Need a hand?

Email our team at support@joinzipper.com and we'll usually reply within a few hours.

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