How to Remove Form/Waiver Requirement from Appointments
Learn how to remove a form or waiver requirement from an appointment type so customers can book without filling out forms.
How to Remove Form/Waiver Requirement from Appointments
If an appointment type requires a form or waiver that you want to make optional or remove entirely, follow these steps.
Steps
- Go to Schedule > Appointments
- Click the appointment type to edit it
- In the Form field, select None to remove the requirement, or uncheck the required toggle to make it optional
- Click Save
New bookings will no longer prompt customers for the form. Existing bookings and previously collected form responses are not affected.
When to Keep Forms
Consider keeping forms for appointment types that need liability waivers, health questionnaires, or intake information.
If you need different requirements across appointment types, create separate types — one with the form and one without.
Need a hand?
Email our team at support@joinzipper.com and we'll usually reply within a few hours.
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