How to Create an Event

Before You Begin

• Login to your account at https://app.joinzipper.com/auth/login
• Ensure you have owner or admin permissions
• Have at least one location set up (if the event takes place at a physical location)
• Have a registration form created with first name, last name, and email fields (required for Step 4)

Steps

Step 1: Event details

1. Go to Schedule > Events, click Create → Event
2. Name (required) — e.g. “Yoga Workshop” or “Summer Camp Session 1”
3. Color — appears on your calendar
4. Description (optional)
5. Click Next

Step 2: Scheduling, location, and staff

1. Date & Time — select date, start time, and end time
2. Location (optional) — choose a saved location or add a new one (physical, virtual, or hybrid)
3. Staff/Instructors (optional) — assign one or more staff members
4. Click Next

Step 3: Payment options

1. Configure payment (you can enable multiple):
   • Free — no payment required
   • Paid — enter the price (minimum $1.00)
   • Booking Credits — select which credit products can be used
   • Subscription — grant access to subscription holders
2. Click Next

Step 4: Registration details

1. Registration Form (required) — select a form with first name, last name, and email fields
2. Capacity (optional) — maximum registrations; leave empty for unlimited
3. Waitlist (optional) — allows customers to join a waitlist when the event is full
4. Registration Windows (optional) — set when registration opens and closes (in minutes before event)
5. Refund Policy (optional) — cancellations before this many hours automatically receive refunds

Step 5: Create your event

1. Click Create event

Troubleshooting

No “Create” button? Only owners and admins can create events — contact your organization owner.

Error about payment options? If you selected Paid, you must enter a price or configure at least one booking credits product.

Can’t proceed past Step 4? A registration form is required. Create one first (must include first name, last name, and email fields).

“Create event” button disabled? All required fields must be complete: event name (Step 1), date and time (Step 2), payment configuration if not free (Step 3), and a registration form (Step 4).

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Need a hand?

Email our team at support@joinzipper.com and we'll usually reply within a few hours.

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