How to Create a Location

Before You Begin

• Login to your account at https://app.joinzipper.com/auth/login
• Have permission to manage locations (typically included in schedule management permissions)

Steps

Step 1: Navigate to Settings > Locations

1. Go to Settings > Locations and click Add Location (or Create Location)

Step 2: Enter location details

1. Name (required) — e.g., “Main Studio”, “Downtown Location”, “Virtual Sessions”
2. Type — choose one:
   • Physical — enter street address, city, state, zip, country
   • Virtual — enter meeting link (e.g., Zoom or Google Meet URL)
   • Hybrid — enter both address and meeting link

Step 3: Save

1. Click Save. The location is now available to assign to appointment types, events, and classes.

Troubleshooting

No Locations page? Confirm you have permission to manage locations and can access Settings.

Can’t save? Name and type are required; physical locations need an address, virtual locations need a meeting link.

Address autocomplete not working? Enter the address manually using standard format.

Meeting link not working for customers? Verify the link is active, publicly accessible, and doesn’t require special permissions.

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Need a hand?

Email our team at support@joinzipper.com and we'll usually reply within a few hours.

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