How to Connect Stripe

Learn how to connect Stripe to your organization to enable payment processing for products, subscriptions, appointments, classes, and events. Stripe integration is required for paid products and enables secure payment processing.

How to Connect Stripe

Before You Begin

Login to your account at https://app.joinzipper.com/auth/login
Owner or admin permissions required to manage integrations
A Stripe account (create one at https://stripe.com if needed)

Steps

Step 1: Start the connection

Go to Settings > Integrations and find Stripe
Click Connect Stripe
Log in to Stripe if prompted and click Authorize to grant Zipper access

Step 2: Complete merchant onboarding

Stripe may require you to complete onboarding before accepting payments: provide business details, a bank account for payouts, identity verification, and tax information. Follow Stripe’s prompts to complete all required steps.

Step 3: Verify connection

Back in Zipper, confirm Stripe shows as Connected on the Integrations page.

Stripe is now enabled for paid products, subscriptions, and payment processing.

Troubleshooting

Don’t see Integrations? Confirm you have owner or admin permissions.

Connection failing? Confirm you’re logged into the correct Stripe account and it is active, then try disconnecting and reconnecting.

Merchant onboarding not completing? Confirm all required fields are filled — business info, bank account, and identity verification must all be complete.

Payments not processing? Confirm Stripe is connected, merchant onboarding is complete, and your Stripe account is in good standing.

Can’t create paid products? Stripe must be connected and merchant onboarding must be complete.

Need a hand?

Email our team at support@joinzipper.com and we'll usually reply within a few hours.

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