How to Configure Payment Options for Appointment Types

Before You Begin

• Login to your account at https://app.joinzipper.com/auth/login
• Owner or admin permissions required
• Stripe must be connected for paid appointments
• Booking credits products must exist before enabling that option
• Subscription products must exist before enabling that option

Steps

Step 1: Open the Appointment Type

1. Go to Schedule > Appointments and open the appointment type to edit it

Step 2: Enable Payment Options

In the Payment section, toggle on any options you want to offer:

• Free — no payment required; customers book without paying
• Paid — customers pay via Stripe; set a price (minimum $1.00)
• Booking Credits — select which booking credits products can be used
• Subscription — customers with active subscriptions can book automatically; no additional configuration needed

You can enable multiple options to give customers flexibility.

Step 3: Save Changes

1. Click Save

Troubleshooting

Don’t see payment options? Confirm you’re editing the appointment type (not just viewing) and have permission to manage schedules.

Paid option requires Stripe? Go to Settings > Integrations and complete the Stripe connection, then return to configure payment options.

Can’t select booking credits products? Confirm booking credits products exist and are active in your organization.

Customers don’t see payment options? Confirm payment options are saved and the appointment type is assigned to an instructor with availability set up.

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Need a hand?

Email our team at support@joinzipper.com and we'll usually reply within a few hours.

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