How to Add a Member's Guest to a Class

Steps

Step 1: Open the class in Calendar

• Navigate to: Schedule > Calendar, click the class session, then open the Manage registrations tab.

• Click Add registration, search for the guest, or click Create new to add a guest who isn’t in the system yet.

Step 2: Add the guest

• In the modal, select the member who is bringing the guest, then use Add guest (or the option to add a second person)
• Enter the guest’s name (and email if required)
• Select the payment option (drop-in, member’s guest pass, etc.)
• Click: Continue / Register

Alternative: From the Member’s CRM Profile

• Navigate to: Contacts > Customers, find the member → click their name
• Click: Schedule → find the upcoming class
• Add the guest from the member’s profile booking flow

Tips

• Guest check-in: Guests registered this way appear in the class registrant list and can be checked in like any other registrant.
• Guest passes: If your studio has a “guest pass” product, select it as the payment option when registering the guest.

Troubleshooting

I don’t see an option to add a guest. The ability to add a second person to a booking depends on the class’s capacity and settings. If the class is full, you’ll need to increase capacity first.

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Need a hand?

Email our team at support@joinzipper.com and we'll usually reply within a few hours.

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