How to Verify Your Class Schedule Is Correct

Checklist

1. Check classes in the admin calendar

• Navigate to: Schedule > Calendar
• Switch to Week or List view
• Scroll through the next 4–6 weeks
• For each class, verify:
  • ✅ Correct day(s) of the week
  • ✅ Correct start and end times
  • ✅ Correct timezone (check Settings > Organization Settings > Timezone)
  • ✅ Correct instructor assigned
  • ✅ Correct location/room

For a series-level overview, open Schedule > Classes (Manage Classes). Each class series shows its active time slots, capacity, kiosk setting, and an Edit link.

2. Verify classes appear in the customer shop

• Visit your Zipper booking page (your custom domain or Zipper subdomain)
• Log in as a test customer (or use incognito mode)
• Browse the schedule
• Confirm the same classes from the admin calendar appear here

3. Check for missing classes

Compare your expected schedule against what Zipper shows:

• If a class is missing: it may have a past end date, be in draft, or have “Show in app” turned off
• Check the class settings: Schedule > Calendar → click the class → verify registration is open

4. Check class names and descriptions

• Do class names match what you want customers to see?
• Are descriptions accurate?
• Is the capacity set correctly?

5. Test a booking

• Log in as a test customer
• Book a class from the schedule
• Confirm: confirmation email received, booking shows in the admin calendar

Common Issues Found

Issue	Where to fix
Class at wrong time	Edit the timeslot in Schedule > Calendar
Class not showing for customers	Check “Show in app” toggle and registration open status
Wrong timezone	Settings > Organization Settings
Missing classes	Check if the class series has an end date that’s passed

---

Need a hand?

Email our team at support@joinzipper.com and we'll usually reply within a few hours.

Was this article helpful?

Yes No