https://www.joinzipper.com/help-center-article/client-booking-experience-walk-through Watch a video walk-through of how clients book classes and appointments in Zipper — the same smooth experience on mobile and desktop. monthly 0.6 https://www.joinzipper.com/help-center-article/creating-your-first-package Create a subscription, package, punch card, or donation in Zipper — set pricing, link classes or appointments, and sell directly from your website. monthly 0.6 https://www.joinzipper.com/help-center-article/how-email-subscribing-unsubscribing-works Zipper includes built-in email subscription management to help you stay compliant with email regulations and respect your customers' preferences. This article explains how subscribing and unsubscri... monthly 0.6 https://www.joinzipper.com/help-center-article/how-email-unsubscribe-works Learn how email unsubscribe links work in Zipper, including why test emails don't include them and how real recipients can manage their preferences. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-cancellation-policy-to-classes Learn how to require customers to agree to a cancellation policy when registering for classes or events. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-form-to-website-page Learn how to embed a form on your website pages using the site editor. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-a-google-tracking-code Add a Google Ads or Google Analytics tracking code to your Zipper Site by pasting it into the Custom HTML field in the Site builder's Advanced Settings. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-a-startup-fee-to-a-subscription Learn how to add a one-time startup fee to subscription products. Startup fees are charged once when customers first subscribe, in addition to the recurring subscription price. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-a-video-to-your-zipper-site Add a video to your Zipper Site by inserting a Free Text block, choosing Insert > Media, and pasting in your YouTube link. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-a-zipper-product-to-your-zipper-website Add a Zipper Product to your website by creating it in Products, then swapping it into a Pricing block on your site so edits sync automatically. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-cms-content Learn how to add content through CMS (Content Management System) to create services, staff profiles, success stories, and other structured content for your website. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-customers-to-roster Learn how to add customers to your roster so you can track their information, manage their bookings, and send them package invitations. Adding customers to your roster is the first step in managing... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-google-analytics-tag Learn how to add Google Analytics, Google Ads conversion tracking, or other tracking tags to your Zipper website using Advanced Settings. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-guests-to-family-account Learn how to add guest accounts for family members, including children who may not have email addresses. Guest accounts allow you to create profiles for family members that can be managed by a pare... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-more-time-slots-to-a-class Learn how to add additional time slots to an existing class. This allows you to expand your class schedule by adding new meeting times without creating a new class. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-notes-to-customers Learn how to add notes to customer profiles to track important information, communication history, and team observations. Notes help you maintain context about customer interactions and preferences. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-package-credits-without-payment Learn how to add punch card credits or package access for existing clients who paid elsewhere or received complimentary access. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-products-to-your-website Learn how to display products from your store on your website pages using the site editor. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-staff-members Learn how to add team members to your organization and assign roles and permissions. Staff management helps you control who can access which features and delegate responsibilities. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-add-stages-to-a-workflow Learn how to add stages to existing workflows. Stages represent steps in your sales process and help you track lead progression. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-approve-content-in-marketing-copilot Learn how to review and approve content in Marketing Copilot's review queue. Approved content can be scheduled for publishing to your social media platforms. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-assign-an-appointment-type-to-a-location Learn how to assign appointment types to locations so customers know where appointments take place. Locations can be physical addresses, virtual meeting links, or hybrid options. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-assign-tags-to-customers Learn how to assign tags to customers to organize and segment your roster. Tags help you filter customers, create targeted campaigns, and manage customer groups efficiently. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-block-out-specific-dates-or-times Learn how to block out specific dates or times using date overrides. This is useful for holidays, vacations, special events, or temporary schedule changes without affecting your regular availabilit... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-book-an-appointment-for-a-customer Learn how to book appointments on behalf of customers. You can book appointments for existing customers or create new customer records while booking. This is useful when customers call to schedule ... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-cancel-a-subscription Learn how to cancel customer subscriptions. You can cancel subscriptions immediately or at the end of the billing period. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-cancel-an-appointment Learn how to cancel appointments and handle refunds. You can cancel appointments with or without refunds, and choose whether to notify customers. Cancellations free up time slots for other bookings. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-cancel-an-event Learn how to cancel events and handle refunds for registered customers. When you cancel an event, you can choose whether to refund registrations, and all registered customers will be notified. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-cancel-multiple-class-sessions Learn how to cancel multiple class sessions at once. This is useful when you need to cancel all sessions from a certain date forward, handle holidays, or make bulk changes to your class schedule. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-check-in-class-attendees Learn how to check in attendees, mark no-shows, and manage late cancellations from the class registration list. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-configure-custom-field-visibility Learn how to configure who can see and edit custom fields for customers. Visibility settings help you control access to sensitive information and customize field access for different users. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-configure-notification-settings Learn how to configure notification preferences to control how and when you receive notifications. You can enable or disable email, push, SMS, and in-app notifications for different event types. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-configure-payment-options-for-appointment-types Learn how to configure payment options for appointment types so customers can pay using different methods when booking. You can enable free appointments, paid appointments, punch card credits, or s... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-configure-variable-pricing Learn how to set up variable pricing for products so customers can pay any amount within a specified range. Variable pricing is useful for donations, tips, or flexible payment options. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-connect-a-custom-domain Learn how to connect your custom domain to your Zipper site so visitors can access your site using your own domain name instead of the default Zipper domain. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-connect-facebook-pages Learn how to connect your Facebook Pages to Zipper so you can publish social media content directly to Facebook. Once connected, you can publish content library items and schedule posts. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-connect-google-business Learn how to connect your Google Business listings to Zipper so you can import reviews and manage your Google Business presence. Once connected, you can import reviews and access Google Business data. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-connect-instagram Learn how to connect your Instagram account to Zipper so you can publish social media content directly to Instagram. Once connected, you can publish content library items and schedule posts. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-connect-linkedin Learn how to connect your LinkedIn profile or page to Zipper so you can publish social media content directly to LinkedIn. Once connected, you can publish content library items and schedule posts. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-connect-my-google-business-profile-in-zipper Connect your Google Business Profile to Zipper to import Google Reviews, request more reviews, auto-post them to social, and display them on your website. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-connect-stripe Learn how to connect Stripe to your organization to enable payment processing for products, subscriptions, appointments, classes, and events. Stripe integration is required for paid products and en... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-connect-twilio-for-sms-sending Learn how to connect Twilio integration to enable SMS sending capabilities. Twilio integration is required to send SMS messages to your contact lists. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-control-product-visibility Learn how to control where and how products appear to customers. You can control visibility in the customer app, public shop, and organize products into categories. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-control-when-registration-opens-and-closes Learn how to set registration windows for classes and events to control exactly when customers can register. Registration windows help you manage booking timing and ensure registrations happen at t... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-a-blog-post Learn how to create blog posts with rich content for your website. Blog posts help you share updates, insights, and content with your audience. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-a-campaign-in-marketing-copilot Learn how to create campaigns to organize your social media content. Campaigns help you group content by purpose, theme, or marketing initiative. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-a-class Learn how to create recurring class series that automatically generate individual sessions. Classes allow you to set up repeating schedules (like "Yoga every Monday at 9am") and manage them as a si... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-a-contact-list Learn how to create contact lists for email and SMS marketing. Contact lists help you organize your audience and target specific groups for campaigns. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-a-custom-workflow Learn how to create custom sales workflows for lead management. Custom workflows help you organize leads by different sales processes or products. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-a-form Learn how to create custom forms and waivers that you can require during event registration, appointment booking, or product purchase. Forms help you collect information from customers, gather waiv... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-a-lead Learn how to create leads in your sales pipeline to track potential customers through your sales process. Leads help you manage prospects and convert them into customers. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-a-location Learn how to create physical, virtual, or hybrid locations for your business. Locations help you organize services by where they're offered and show customers where appointments, classes, and event... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-a-pay-rate-template Learn how to create pay rate templates that can be assigned to multiple staff members. Templates help you maintain consistent pay rates across your organization. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-a-product Learn how to create a new product or package that your customers can purchase. Products can be one-time purchases, recurring subscriptions, or custom amount payments. Creating products allows you t... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-a-punch-card-product Learn how to create punch card products that issue credits when purchased. Customers can then use those credits for classes, appointments, or events. Punch cards are great for multi-use passes and ... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-qr-code-for-event Learn how to generate a QR code that links directly to your event registration page. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-a-subscription-product Learn how to create subscription products that automatically bill customers on a recurring schedule (weekly, monthly, or yearly). Subscriptions provide predictable revenue and allow customers to ac... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-a-virtual-class Learn how to create virtual or online classes with meeting links. Virtual classes allow you to offer online instruction to customers who can't attend in person, or create hybrid experiences that co... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-an-appointment-type Learn how to create appointment types that define the services customers can book. Appointment types specify duration, pricing, forms, and availability schedules. Creating appointment types allows ... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-an-automation Learn how to create automated workflows that trigger actions based on events. Automations help you send emails, SMS messages, assign tags, and perform other actions automatically when customers reg... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-an-email-campaign Learn how to create and send email campaigns to your contact lists or individual customers. Email campaigns help you communicate with customers, promote events, share updates, and drive engagement.... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-an-event Learn how to create single events or recurring events that customers can register for. Events can be free, paid, or accept multiple payment methods. Follow the 4-step wizard to create events with a... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-create-an-sms-campaign Learn how to create and send SMS campaigns to your contact lists or individual customers. SMS campaigns help you communicate directly with customers via text messages. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-customize-client-profile-metrics Learn how to add and customize milestones like class counts, membership anniversaries, and other metrics on customer profiles. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-customize-your-fonts-in-zipper Add custom brand fonts to your Zipper Site by editing the H1, H2, H3, H4, and paragraph styles in the Site builder, then publishing your changes. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-delete-a-contact-list Learn how to delete contact lists when they're no longer needed. Deleting a list removes contacts from the list but doesn't delete the contacts themselves. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-duplicate-a-contact-list Learn how to duplicate contact lists to create variations quickly. Duplicating lists helps you create new lists with all contacts from an existing list. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-edit-class-time Learn how to change the time for an existing class session or entire class series. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-enable-waitlists Learn how to enable waitlists for events and classes. When events/classes are full, customers can join the waitlist, and you can promote them to active registration when spots become available. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-generate-a-report Learn how to generate reports to analyze your business performance. Reports provide detailed insights into payments, events, classes, scheduling, CRM, marketing, and SEO. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-generate-content-with-marketing-copilot Learn how to use Marketing Copilot's AI assistance to generate social media content quickly and efficiently. AI generation helps you create content for Facebook, Instagram, and LinkedIn. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-give-staff-free-membership Learn how to set up complimentary memberships for staff members using externally tracked payments. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-handle-instructor-substitutions Learn how to assign substitute instructors for specific class sessions. Substitutions allow you to change instructors for individual sessions without affecting the entire class series or other sess... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-import-contacts-from-csv-to-contact-list Learn how to bulk import contacts from a CSV file into your contact lists. This saves time when adding many contacts at once and helps you build large lists efficiently. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-import-customers-from-csv Learn how to bulk import customers from a CSV file. This saves time when adding many customers at once and helps you migrate customer data from other systems. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-import-reviews-from-google Learn how to import customer reviews from Google Business into your Zipper account. Imported reviews can be published on your website to showcase customer feedback and build trust. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-improve-your-seo-with-zippers-blog-automation Use Zipper's AI-powered blog automation to publish SEO-optimized, industry-specific posts on a consistent schedule and distribute them across email and social — without the hours of manual work. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-install-zipper-as-an-app Install the Zipper admin or client booking experience as an app on your iPhone or Android by adding it to your home screen — no App Store or Google Play required. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-integrate-website-widget-on-zipper-sites Embed a third-party widget on your Zipper site with the Custom HTML block. Paste the snippet, save, then publish to see it render live. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-invite-a-customer-to-claim-their-account Learn how to invite customers to claim their accounts so they can manage their own payments, subscriptions, and bookings. When customers claim their accounts, they can log in, update their profiles... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-do-partial-refund If you need to refund only part of a customer's payment (rather than the full amount), you'll need to process this directly through Stripe. This article explains how to issue partial refunds. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-limit-products-to-single-purchase Learn how to configure products so customers can only purchase them once. This is useful for introductory offers, one-time onboarding packages, or any product that shouldn't be repurchased. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-link-a-lead-to-a-customer Learn how to link leads to existing customer roster entries. Linking helps you connect leads to your customer database and track lead conversion. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-manage-customer-credit-balance Learn how to add, view, and use customer credit balance. Credit balance allows customers to have store credit on their account that can be used for purchases at Point of Sale and drop-in payments. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-manage-event-registrations Learn how to view, manage, and handle event registrations. You can see who's registered, manage waitlists, cancel registrations, mark attendance, and issue refunds. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-manage-site-redirects Learn how to create and manage URL redirects for your site. Redirects help maintain SEO when URLs change and ensure visitors find the right content. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-mark-a-field-as-required Learn how to mark form fields as required so customers must fill them in before submitting forms. Required fields ensure you collect essential information. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-migrate-customers-and-subscriptions Learn how to migrate customers and subscriptions from competitor platforms like Stripe, MindBody, and Glofox into Zipper. This guide covers importing customers, transferring payment methods, settin... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-move-a-lead-to-a-different-stage Learn how to move leads between workflow stages to track their progress through your sales pipeline. Moving leads helps you manage the sales process and understand where each lead is in the funnel. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-process-partial-refund Step-by-step guide to processing partial refunds for customer payments through the Stripe dashboard. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-process-a-refund Learn how to process refunds for customer transactions. Refunds help you handle returns, cancellations, and customer requests. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-process-payments-with-point-of-sale Learn how to use the Point of Sale (POS) system to process in-person payments for products, custom amounts, and services. POS provides a streamlined interface for handling transactions at your phys... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-promote-customers-from-waitlist Learn how to promote customers from event waitlists to active registration when spots become available. This helps you fill spots efficiently and notify customers when they can attend. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-publish-a-review Learn how to publish customer reviews to make them visible on your website. Publishing reviews helps showcase customer feedback and build trust with potential customers. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-publish-a-site Learn how to publish your website to make changes live. Sites have draft and published versions, allowing you to work on changes safely before making them visible to visitors. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-remove-form-requirement-from-appointments Learn how to remove a form or waiver requirement from an appointment type so customers can book without filling out forms. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-rename-a-contact-list Learn how to rename contact lists to keep them organized and easily identifiable. Renaming helps you maintain clear list names as your needs change. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-reorder-questions-in-a-form Learn how to reorder form questions to control the order in which they appear to customers. Question order affects the form flow and user experience. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-replace-homepage-in-site-builder Learn how to change your homepage to a different page or update your homepage content in the site builder. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-reply-to-a-review Learn how to reply to customer reviews to engage with feedback and show that you value customer input. Replying to reviews helps build relationships and demonstrates responsiveness. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-request-google-reviews-with-zipper Google Reviews are critical to your online presence. Here's how to import, display, and request more Google Reviews from your customers using Zipper. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-require-a-form-during-booking Learn how to require customers to complete forms when booking appointments. Forms help you collect information, gather waivers, and capture important details before appointments. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-require-a-form-during-event-registration Learn how to require customers to complete forms when registering for events. Forms help you collect information, gather waivers, and capture important details before events. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-require-a-form-during-product-purchase Learn how to require customers to complete forms when purchasing products. Forms help you collect information, gather waivers, and capture important details before product purchase. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-require-multiple-forms-for-registration Learn how to set up multiple forms for event and class registration. You can now require customers to complete a waiver form, cancellation agreement, and additional forms all in one registration flow. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-hide-appointments-from-customer-booking Learn how to hide certain appointment types from the customer app so only you can book them, while keeping other appointments available for self-booking. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-schedule-content-in-marketing-copilot Learn how to schedule approved content for future publishing to your social media platforms. Scheduling helps you plan social media content in advance and publish at optimal times. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-view-class-registrations-from-calendar Learn how to view the full list of attendees registered for a class or event from the calendar view. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-select-photos-for-marketing-copilot Choose which photos Zipper's Marketing Copilot uses when generating social media posts and blog content for your studio. Step-by-step setup. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-send-a-package-invite-to-a-customer Learn how to invite specific customers to purchase packages or products. Package invites allow you to target specific customers with personalized offers, track invite acceptance, and send reminders... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-send-email-to-class-registrants Learn how to quickly email everyone registered for a specific class or event directly from the registrations list. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-send-form-requests-to-customers Learn how to send form requests to customers so they can complete forms remotely. This is useful for collecting waivers, intake information, or other required forms without customers being present. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-set-an-automation-to-run-only-once-per-customer Learn how to configure automations to run only once per customer, preventing duplicate communications and ensuring each customer receives automation actions only once. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-set-capacity-limits Learn how to set maximum capacity limits for events and classes. Capacity limits prevent overbooking and help you manage event size. When capacity is reached, new registrations are blocked or moved... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-set-different-prices-for-different-customer-groups Learn how to create multiple pricing tiers for classes and events so different customer groups see different prices. This allows you to offer member discounts, early bird pricing, and other pricing... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-set-pay-rates-for-staff Learn how to set pay rates for staff members. Pay rates can be used for payroll workflows and tracking staff compensation. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-set-up-provider-availability-schedule Learn how to create availability schedules for providers so customers can book appointments during available times. Availability schedules define when each provider is available for appointments, a... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-set-up-automatic-refunds Learn how to configure automatic refund policies for classes and events. When customers cancel within your refund window, they'll be automatically refunded without manual intervention. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-set-up-class-and-appointment-credit-pricing-options Sell class and appointment credits in Zipper as memberships, bottomless plans, auto-recharging packs, guest pass perks, or combined multi-credit products. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-set-up-family-accounts Learn how to set up family accounts that allow parents or guardians to manage children's accounts, purchases, and subscriptions. Family accounts simplify account management for families with multip... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-set-up-payment-options-for-events Learn how to configure payment options for events so customers can pay using different methods when registering. You can enable free events, paid events, punch card credits, or subscription access. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-set-up-stripe-with-zipper Connect Stripe to Zipper so you can sell packages, punch cards, events, and appointments. Step-by-step setup, plus answers on fees and existing accounts. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-set-up-verified-sender-emails Learn how to set up verified sender email addresses to ensure reliable email delivery. Verified senders help maintain sender reputation and improve email deliverability. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-switch-a-user-to-kiosk-mode Learn how to enable kiosk mode for staff members. Kiosk mode provides limited-scope access for in-person operations, perfect for front desk or point-of-sale scenarios. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-test-an-email-before-sending Learn how to send test emails to verify how your email campaigns look before sending to your full contact list. Testing helps ensure emails display correctly and look professional. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-test-an-sms-message-before-sending Learn how to send test SMS messages to verify how your SMS campaigns look before sending to your full contact list. Testing helps ensure messages are formatted correctly and within character limits. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-track-automation-executions Learn how to view automation execution history to understand when automations ran, which customers received actions, and how automations are performing. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-track-seo-keywords Learn how to track SEO keywords to monitor your search visibility and get AI-powered keyword recommendations. Keyword tracking helps you understand how your site ranks in search results. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-trigger-automations-on-form-submissions Learn how to configure automations to trigger when forms are submitted. This helps you automate follow-up communications and workflows based on form submissions. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-update-product-prices Learn how to update product prices. When you change a product's price, new customers will see the new price, but existing subscribers keep their current price unless you update it separately. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-update-your-payment-method Update the credit card on file for your Zipper subscription through the Stripe customer portal — sign in, open Subscriptions, then launch the Stripe portal. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-upload-media-to-media-library Learn how to upload images, videos, and other media files to your media library. Media can be reused across your sites, blog posts, CMS content, and pages. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-use-marketing-copilot-social-media-automation Learn what Zipper Marketing Copilot does, who it's for, and how it generates branded social posts for Facebook and Instagram in a few clicks. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-use-parent-payment-methods-for-children Learn how to set up and use parent/guardian payment methods for children's purchases. This feature allows parents to pay for their children's class registrations, event registrations, appointments,... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-use-scheduled-changes-for-classes Learn how to use scheduled changes to temporarily modify class time slots for specific date ranges. Scheduled changes let you handle instructor vacations, location changes, or special events withou... monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-use-zippers-website-editor Tutorial walking through Zipper's website editor — edit blocks, add images, customize buttons, layouts, colors, animations, menus, and branding before publishing. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-view-customer-payment-details Learn how to view the last four digits of a customer's credit card and manage their saved payment methods. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-migrate-from-zen-planner Learn what customer data transfers when migrating from Zen Planner to Zipper, including contact details, session history, and payment information. monthly 0.6 https://www.joinzipper.com/help-center-article/tracking-external-payment-in-zipper Log payments collected outside Zipper against a customer's record so revenue, package usage, and credits stay in sync — step-by-step from customer profile to credits. monthly 0.6 https://www.joinzipper.com/help-center-article/understanding-stripe-payment-fees Learn about Stripe payment processing fees, when they're deducted, and how payment deposits work. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-find-and-manage-leads Learn where leads go in Zipper and how to manage them through the Lead Board. monthly 0.6 https://www.joinzipper.com/help-center-article/how-to-fix-site-updates-not-showing If you've published changes to your site but don't see them, browser or CDN caching may be the cause. Learn how to resolve caching issues and see your updates. monthly 0.6